All personnel involved were concerned with my satisfaction. Job well done
7/14/2021
Shannon C. VERIFIED CUSTOMER
Always outstanding service. The personal touch paired with exemplary service is a win win. Such a pleasure to do business.
7/13/2021
Sarah B. VERIFIED CUSTOMER
The scratch was repaired great! I still wish the car didn't pull to the right but apparently that is normal so I'll just have to adjust as I learn the car and drive more. I've really enjoyed all my experiences with Metro Lexus! Thank you!
7/13/2021
Hannah R. VERIFIED CUSTOMER
Paul was friendly, willing to help and kept me updated on the status of my vehicle. My experience with the service department was great and I am very happy with the end result of my vehicle. Thank you!
7/13/2021
Gary M. VERIFIED CUSTOMER
When I scheduled the appointment, I was told it would take an hour. When I brought it in, I was told 1 hr 20 minutes “worst case”. It took 1 hr 40 minutes. Only an issue because I had to be at work.
Otherwise, a much better experience than my last visit to MetroLexus. :-)
7/13/2021
Lynnetta A. VERIFIED CUSTOMER
I am always satisfied with the service I receive with the entire team
And the great service is one of the reasons I continue to stay with the Lexus brand
7/13/2021
Mark B. VERIFIED CUSTOMER
Car nicely cleaned. My wife loves the aquarium while waiting.
7/13/2021
Larry G. VERIFIED CUSTOMER
Lack of communication within the service department.
7/13/2021
Louise G. VERIFIED CUSTOMER
Please change phone number on file to 216-337/9765
That is the number for Louise G
7/13/2021
Thomas M. VERIFIED CUSTOMER
All my dealings with Metro Lexus has been top notch. Thank you for the great service.
7/13/2021
Gary M. VERIFIED CUSTOMER
Extellent
7/13/2021
Terry W. VERIFIED CUSTOMER
Very accommodating dealership
7/13/2021
Nilofar B. VERIFIED CUSTOMER
Isaac was very helpful and nice.
Answer all my questions.
Thanks Isaac????????
7/13/2021
Patrick R. VERIFIED CUSTOMER
Greeted, readiness for appointment, service completed and thoroughly explained…confidence that my service advisor Isaac was technically competent!
7/13/2021
Arielle H. VERIFIED CUSTOMER
Scott is personable, knowledgeable, and engaging. He always answers every question I have and I never feel rushed when I am speaking with him. He’s definitely one of the good guys! He is an asset to your your customer service team.
Best wishes,
Arielle
7/13/2021
Stephanie A. VERIFIED CUSTOMER
Scott’s great - nice guy, efficient.
7/13/2021
Arlene B. VERIFIED CUSTOMER
Vehicle runs beautifully and service was fast. Isaac was delightful to speak to and understood my few concerns.
7/13/2021
Sharon S. VERIFIED CUSTOMER
Daven provides such wonderful service! And the quality of your service is excellent!!
7/13/2021
JOHN C. VERIFIED CUSTOMER
Great service as always! Best in town
7/13/2021
Gloria L. VERIFIED CUSTOMER
Loved the nice car wash and cleaning inside the car.