I have bought two Lexus from your company and the service has been excellent. We have worked with Scott quite a few times over the last decade and our experience with him was great.
BLAYNE L
7/15/2021
STARR K. VERIFIED CUSTOMER
RDG was great. He arranged quick service and was very friendly and accommodating. I will definitely use Mission Viejo Lexus again!
7/15/2021
Patrick W. VERIFIED CUSTOMER
Very friendly and prompt greeting by our service advisor, Isaac Lam. Paper work for service was expediously done; service performed as promised and car was returned freshly washed. What’s not to like!!
7/15/2021
Holly H. VERIFIED CUSTOMER
Please be sure to do whatever you can to retain Service Consultant Hassan Sarim. He consistently goes above and beyond. I know your service folks are excellent as long as my car runs well and services completed are as expected, thank you to Service as well. Thank you for the opportunity of your survey and your highly qualified personnel at Lexus; this is what separates your team above other Lexus locations. Thank you for your quality! Sincerely.
7/15/2021
Matthew S. VERIFIED CUSTOMER
Isaac was awesome! Best service out there!
7/15/2021
JOANNE G. VERIFIED CUSTOMER
Hassan is an asset to your organization
7/15/2021
Summer L. VERIFIED CUSTOMER
Excellent service
7/15/2021
SUSAN J. VERIFIED CUSTOMER
Was promised car last night but they forgot it had to be recalibrated! Not much of a big deal (maybe a 9) because picked it up today!! Tim was a 10!
7/15/2021
Jeffrey L. VERIFIED CUSTOMER
Easy and no stress.
7/15/2021
Chiu M. VERIFIED CUSTOMER
Alright
7/15/2021
Bernard B. VERIFIED CUSTOMER
Excellent experience. In and out faster than I expected.personnel knowledgeable and friendly.
7/15/2021
Wasim K. VERIFIED CUSTOMER
Good prompt service!
7/15/2021
Richard A. VERIFIED CUSTOMER
Great experience, on small problem that could become big
7/15/2021
Dolores T. VERIFIED CUSTOMER
Isaac is great! Very knowledgeable, professional and personable.
7/14/2021
DANIEL A. VERIFIED CUSTOMER
Looking forward to discussing
7/14/2021
Peggy D. VERIFIED CUSTOMER
It was only my first service and was free. The car is brand new. They were finished in less time than they said, which was great!
7/14/2021
Fady E. VERIFIED CUSTOMER
Husain is excellent!
7/14/2021
Fred H. VERIFIED CUSTOMER
Ronnie has always been the best
7/14/2021
Shawn J. VERIFIED CUSTOMER
Tim was so friendly and helpful and my service visit was great! Thank you!