Excellent work Hasaan ???? I appreciate your Honesty and hardwork. Yall had a loaner ready soon as I got there and thats the best part no hassle no fuss just good service and quick too
8/21/2021
Robert D. VERIFIED CUSTOMER
Service was fantastic!
8/21/2021
Thomas F. VERIFIED CUSTOMER
Outstanding service from being reminded to make an appointment to
dropping my Lexus off to picking the car up serviced and washed. Impressive. Thank you.
8/21/2021
George S. VERIFIED CUSTOMER
Great service
8/21/2021
Jose R. VERIFIED CUSTOMER
Tim was awesome
8/21/2021
Eron K. VERIFIED CUSTOMER
Doesn’t appear to be any systems in place to handle warranty work on used car sales on cars that aren’t Lexus’s, when the dealer sells you their warranty package. It provides for a zero dollar deductible payment if you take it to Lexus, but then you’re told when you bring it in, they can’t work on your car and you need to take take it to your vehicles manufacture and pay a $100 deductible. Please figure this process out and provide the service that was purchased and agreed to.
8/21/2021
Arlene P. VERIFIED CUSTOMER
Ronnie Crow always gives me excellent service.
8/21/2021
Diane D. VERIFIED CUSTOMER
Scott was very helpful and responsive to our needs.
8/21/2021
Bill W. VERIFIED CUSTOMER
Thank you Ronnie, Jacob, and the front teams are all great!!
Thank you
8/21/2021
Maxine P. VERIFIED CUSTOMER
My only concern is the pressure in my tires seemed quite high. I will ser how things look after the car sits over night.
8/21/2021
Norman H. VERIFIED CUSTOMER
My service advisor Daven is the best! Always takes super care of me.
8/21/2021
Diane V. VERIFIED CUSTOMER
Always professional! Always concise! Always the BEST!!
8/21/2021
Jeneba Y. VERIFIED CUSTOMER
Cordis was very courteous and provided excellent customer service. He is one of the reasons why I am so happy I purchased my vehicle at Metro Lexus!!!
8/21/2021
Caesar B. VERIFIED CUSTOMER
Everyone that I came in contact with there since my first visit on feb.27 has bee great. Especially Skylar. I call her one day and she was off she answered the phone and solved my problem that was great. Thanks
8/21/2021
Christina H. VERIFIED CUSTOMER
Good people in your service dept
8/20/2021
Dianne M. VERIFIED CUSTOMER
This was an amazing service experience from start to finish! Not only did you take care of my last minute service request but you treated me with such kindness and honesty that sadly has been lost at other Lexus dealerships. So for that alone, thank you thank you thank you!!!