We greatly appreciated Jeff Miller’s engagement as well. He answered a question and investigation about adding a hitch to our vehicle. This was beyond the call of duty and based on his information, we will be adding one in the future!! Jeff Miller ALWAYS ensures incredible service. This is not to slight Paul. He was awesome as well. :-)
9/14/2021
Thomas B. VERIFIED CUSTOMER
Friendly, helpful and above all the work was done fast….and I liked the whole experience.
9/14/2021
James C. VERIFIED CUSTOMER
Jeffrey Miller is the best!
9/14/2021
Ravi A. VERIFIED CUSTOMER
None
9/14/2021
Donna S. VERIFIED CUSTOMER
Cassie helpful and explained all questions. If my passenger rear tire gives me any further headaches I expect it to be taken care of with no expense to me. This is the 2nd time I have been to the service dept with similar tire problems. Plus, I purchased these tires last Oct ftom Lexus. Thank you
9/14/2021
Roger J. VERIFIED CUSTOMER
Jeff is a very cordial and knowledgeable service person. I would highly recommend him.
9/14/2021
Ashok M. VERIFIED CUSTOMER
Cassie Thedus was very helpful to us and professional at her work.we had a great experience.Thanks a lot.mahalaha.
9/14/2021
Teodulo R. VERIFIED CUSTOMER
My first time coming in since purchasing my new car. Tim was great! Very patient and informative!
9/14/2021
Diane A. VERIFIED CUSTOMER
Having my Lexus serviced is alway a pleasant and courteous experience.
9/14/2021
Kynota C. VERIFIED CUSTOMER
Awesome service Lexus! I called & was able to get in same day. I arrived 30 minutes early expecting to wait. David took me in right away. If I waited 20 minutes from start to finish, it was a miracle. Amazing! And David was fantastic! He was patient, efficient, professional, very polite & good humored. Thx for making it easy David & Lexus!
9/14/2021
Janice S. VERIFIED CUSTOMER
Thank you Jeffrey for exceeding my expectations!
9/14/2021
Janet W. VERIFIED CUSTOMER
Service was done quickly.
9/13/2021
Jill T. VERIFIED CUSTOMER
Dave was outstanding! Thank you Dave for your complete attention and guidance!
9/13/2021
Jeffery R. VERIFIED CUSTOMER
Great service. Friendly staff. Fast in and out.
9/13/2021
Josh R. VERIFIED CUSTOMER
Daven deserves a day off excellent Rep!
9/13/2021
Melissa M. VERIFIED CUSTOMER
-CD player on my new car didn’t work. They ordered a new component so I was there to have it installed. Waited 2.25 hours. When I git my car, I noticed they had scratched my analog clock. Service man came out & they tried to rub it out, sorry but the scratch was still there and it was unacceptable to me so they are ordering a new one. I drove away & then realized my phone wasn’t connected. Went back & they made me wait while the 3 service folks stood there talking. Finally got help. Drove away, then saw the satellite was not working. Had to go back again & wait.
9/12/2021
Lori V. VERIFIED CUSTOMER
Staff was wonderful, I came in for oil change & tire rotation, however it was a little early for oil change. It was refreshing to not be talked into a service I didn't need just yet! Its always a pleasant experience going to Metro Lexus, I honestly don't mind coming back in 2 months for oil change. They even fixed my key fob battery, which I really appreciated!
9/12/2021
Mukesh G. VERIFIED CUSTOMER
Tim was great to deal with. He took exceptionally good care. Thanks
9/12/2021
Julius J. VERIFIED CUSTOMER
Excellent service.
9/12/2021
Fahimeh S. VERIFIED CUSTOMER
Professional and helpful service agents and service crew