Everyone that I have come into contact with since the first day I looked at a car at your dealership. The service rep today was as good as ever. Again, a first class organization. My only complaint is that it is an hour a way from
Me but it is not a problem.
10/20/2021
Howard R. VERIFIED CUSTOMER
Excellent service manager, very professional business like manner.
10/20/2021
Helene K. VERIFIED CUSTOMER
Service was performed quickly. Tech and service guy Scott knew exactly what the problem was and it was corrected immediately
10/20/2021
Fangye S. VERIFIED CUSTOMER
I recommend this location to all Lexus owner. Here is the best. Evan is very professional and always let me know the best option.
10/20/2021
Joanna D. VERIFIED CUSTOMER
Timely, friendly and professional
10/20/2021
Mialia P. VERIFIED CUSTOMER
Ronnie was excellent to work with
10/20/2021
Arla L. VERIFIED CUSTOMER
Ronnie was professional, very attentive and explained everything very well! He is a pleasure to work with!
10/20/2021
Stacey S. VERIFIED CUSTOMER
Great service on short notice. Thanks!
10/20/2021
Pierre L. VERIFIED CUSTOMER
Daven is great
10/20/2021
Donald G. VERIFIED CUSTOMER
RGD is the best my battery unexpectedly died on me and he got me in a I had anew battery and a car wash in less than an hour. He’s the best.
10/20/2021
Victoria S. VERIFIED CUSTOMER
Hassan was fantastic! Great service great system great waiting room. If I had to bring it back at least he made it a great experience
10/20/2021
Pardiss B. VERIFIED CUSTOMER
My service representative was very helpful and knowledgeable and friendly and didn’t push me to do any thing to make me comfortable ..
Thanks
10/20/2021
JOSH D. VERIFIED CUSTOMER
Service Advisor Scott was excellent and explained everything very thoroughly. Great work. Thanks
10/20/2021
Phillip S. VERIFIED CUSTOMER
Daven has been my advisor for years and he is the best. My LS had a very rare problem and it was taken care of and I’m very very happy.
10/20/2021
Jerry P. VERIFIED CUSTOMER
Overall great guy!
10/20/2021
Lenora I. VERIFIED CUSTOMER
Always the best at South County Mission Viejo Lexus! That’s why I drive from Long Beach they treat me like royalty there!
10/20/2021
Ruby C. VERIFIED CUSTOMER
No problem
10/20/2021
Catherine C. VERIFIED CUSTOMER
Joshua helped me to get my loaner and explained me about the process and the result kindly.
My experience was pleasant.
Everyone, who took my car through the service door, the gentleman who bring my car N.v back to the front. Every body which w ou works there were kind and gentle.
10/20/2021
Robert Z. VERIFIED CUSTOMER
Your people were very professional and friendly. However, last time I came in for service someone recorded my mileage at 30,000 miles more than my odometer reflected. That lead to some confusion in getting it cleared up. Today no one even put a next service mileage sticker on my vehicle. Also, I did not get a report record of the inspections that were performed. I know that these are little things, but they reflect on your overall quality of service. They also make me wonder if all of the inspections were done and whether the results were reported accurately.