Everyone was terrific. Helpful and thorough. Great experience!
8/19/2022
John S. VERIFIED CUSTOMER
Thanks for your solid service
8/18/2022
Catalina R. VERIFIED CUSTOMER
Hassan always takes care of me with his awesome customer service and great communication.
8/18/2022
Brenda H. VERIFIED CUSTOMER
Excellent staff and service as always with Lexus!
8/18/2022
Shannon B. VERIFIED CUSTOMER
Tim did an excellent job keeping me up to date and ensuring I had all the information I needed to make decisions on what service repairs I would proceed with.
I will always ask for Tim!
8/18/2022
Abigail G. VERIFIED CUSTOMER
Good service all round. Thanks Hassan for your great service
8/18/2022
Baldwin Leasing. VERIFIED CUSTOMER
Efficient and timely service
8/18/2022
Lamonte M. VERIFIED CUSTOMER
Excellent customer servisce
8/18/2022
ARON H. VERIFIED CUSTOMER
Very good service.
8/18/2022
PRABAL G. VERIFIED CUSTOMER
Scott and team provided excellent service!
8/18/2022
Carole H. VERIFIED CUSTOMER
Excellent service and Aaron was outstanding!
Thank you
8/18/2022
Tony Z. VERIFIED CUSTOMER
Service is thorough. Hassan is very professional and courteous.
I realize service theses days is becoming more expensive as the vehicle ages. I appreciate your allowing some negotiation regarding extreme charges for a unique situation.
Tony Z
8/18/2022
Sirima O. VERIFIED CUSTOMER
Ronnie was always willing to work with us
8/18/2022
Jae L. VERIFIED CUSTOMER
Excellent service
8/17/2022
MARYAM A. VERIFIED CUSTOMER
Excelent
8/17/2022
Jon B. VERIFIED CUSTOMER
Service was excellent and Davin was great!
8/17/2022
CHUI P. VERIFIED CUSTOMER
Immediately after the technician found out that he could not resolve the problem and had to wait until the next morning to consult with the Lexus technical center in the East Coast, Angelo informed me and arranged for a loaner vehicle so that I could go home. Next day the problem was duely resolved and I was advised my car was ready for pickup shortly before noon, Angelo also helped me to set up the seat position to suit me driving.
While I was there, one of the service attendants also helped me resolve couple of technology issues with paired phone. He was very helpful and courteous.
8/17/2022
Barbara S. VERIFIED CUSTOMER
I HAVE BEEN WITH LEXUS FOR 25YEARS. BEST CAR I EVER HAD. I BOUGHT IT IN CARLSBAD, AND LIVE IN SAN MARCOS.
SO STARTED GOING TO YOUR ESC.WHEN IT WAS BUILT.MY CAR HAS NOT BEEN WORK ON AT ANY OTHER PLACE. I TRUST THE LEXUS, PEOPLE.THANK YOU.
BARB