I was very happy with my service advisor Ronnie Crowe.
8/25/2022
Dennis M. VERIFIED CUSTOMER
Excellent all around
8/24/2022
Agnes G. VERIFIED CUSTOMER
Excellent service
Great communication
Keeping my 2011 RX350 in good shape
8/24/2022
Darlene G. VERIFIED CUSTOMER
Great service from a dealership that knows what they are doing!!!! Very happy that we bought are NX300 and are RX350!!!!! Thank you again!!!!!!
8/24/2022
Sara P. VERIFIED CUSTOMER
Paul and Micah were great.
8/24/2022
Laura C. VERIFIED CUSTOMER
Mathew was very professional and the entire experience was excellent. Thank you
8/24/2022
WILLIAM L. VERIFIED CUSTOMER
The dirty loaner car and my personal car I don’t believe was direct Deven’s fault. He had to personally wipe down and clean the inside of my dashboard before turning the keys back over to me.
Unless your service reps are supposed to wash, vacuum and clean the inside of the cars, I don’t think this problem is Deven’s fault.
8/24/2022
Donny P. VERIFIED CUSTOMER
Shaynah is and always has been great.
8/24/2022
Joseph P. VERIFIED CUSTOMER
The issues I had with the vehicle were fully addressed and to my satisfaction.
8/24/2022
Leslie M. VERIFIED CUSTOMER
Great, timely service
8/24/2022
Lawrence R. VERIFIED CUSTOMER
Joshua was very accommodating and explained findings.
8/24/2022
Kimberly M. VERIFIED CUSTOMER
Very personable; quick, efficient! Great communication and follow up!
8/24/2022
Bonny W. VERIFIED CUSTOMER
Everyone was great including Ronnie & all the staff. The issue I have is that my trunk didn’t get fixed even with the addition I’d $476 dollars parts & label. I need to speak with Robbie to send a couple of videos.
8/24/2022
Brazen Group. VERIFIED CUSTOMER
Employees were polite and knowledgeable and fast.
The loaner car was easy to obtain.
Service on my vehicle was completed as promised
8/24/2022
Michele F. VERIFIED CUSTOMER
From the first call with Adam, and the young man who first greeted me at the service podium when I pulled in, then checking my vehicle in with Angelo and the young man who arranged my loaner car and when picking up my car the next day (today) again with Angelo, everyone was kind, helpful, very pleasant and greeted/accommodated me with a smile. I live in Corona Del Mar but I intentionally chose Lexus Mission Viejo because I do not care for the attitudes at Newport Lexus nor Tustin Lexus. Neither of those places compare with the great service I received at Mission Viejo Lexus. Thank you to all!
8/24/2022
Prem M. VERIFIED CUSTOMER
Actually, Anthony was my consultant
8/24/2022
Toby E. VERIFIED CUSTOMER
We’ve been fortunate enough to have Ronnie as our service rep. His professionalism is a great face for your Lexus dealership. Our thanks!