I submitted my comments in a separate survey response.
9/18/2022
Cynthia B. VERIFIED CUSTOMER
Vanessa was polite, knowledgeable and very accommodating.
9/18/2022
Noe E. VERIFIED CUSTOMER
Outstanding costumer service.
9/18/2022
Achilles Y. VERIFIED CUSTOMER
All good
9/18/2022
ROMEO B. VERIFIED CUSTOMER
No other service advisor better than Devon! ??????????
9/18/2022
Douglas I. VERIFIED CUSTOMER
Matt is great!
9/18/2022
Mark D. VERIFIED CUSTOMER
Good
9/18/2022
Adam H. VERIFIED CUSTOMER
the best customer service experience!
Claudia Hilker
9/18/2022
Suzanne G. VERIFIED CUSTOMER
I was able to check in and get a loaner in a very short amount of time.
9/18/2022
Thomas S. VERIFIED CUSTOMER
I trust you to give me excellent service at a fair price. Tom
9/18/2022
Shuk T. VERIFIED CUSTOMER
Tyler is polite, professional and helpful. Thank you for his help!
9/17/2022
Denise B. VERIFIED CUSTOMER
Very nice and knowledgeable staff
9/17/2022
John K. VERIFIED CUSTOMER
The I received the same excellent service I've come to expect and depend on from Brookpark's Metro Lexus.
9/17/2022
Abdelmenem D. VERIFIED CUSTOMER
The in the Metro Lexus service department are the absolute best. I will continue to bring my Lexus to them
9/17/2022
Buddy J. VERIFIED CUSTOMER
Everyone involved did an excellent job
9/17/2022
Gabriel C. VERIFIED CUSTOMER
David was very helpful and friendly. Only issue was had to wait 40 minutes for a service advisor to help me and I had an appointment. Speaking of which, why does the service take so long. Regardless if it’s an oil change or full service it’s takes 7-8 hours. ????
9/17/2022
Eileen A. VERIFIED CUSTOMER
Jeff is a exceptional communicator. His continual updates thru out the service process are greatly appreciated.
9/17/2022
FREDERICK B. VERIFIED CUSTOMER
Daven once again was fantastic in handling the service. I’m always so pleased with how he keeps me posted on its progress and would not want any other service rep. Please don’t let him retire!
9/17/2022
Mariaelena B. VERIFIED CUSTOMER
Love your service people!
9/17/2022
David A. VERIFIED CUSTOMER
Other than your exorbitant prices for oil changes, I truly enjoy my service experience with Tim Rau and all the other service folks!