Sophia was very considerate and answered all my questions. The loaner car was good. The car maintenance service was to my satisfactory. I would recommend my friends to consider future purchase at Your dealership.
11/11/2022
Ilham N. VERIFIED CUSTOMER
We get an excellent service with RGD. He is such a gentleman with his caractère and care for his customer.
11/11/2022
The Chen. VERIFIED CUSTOMER
Bit disappointed by not able to get the job done in one day, particularly when the service was about ONE YEAR routine checkup. That meant having to make two trips for me, between La Jolla and Escondido.
11/11/2022
Mark M. VERIFIED CUSTOMER
I had an amazing experience. Thank you.
11/11/2022
Ai Qun. VERIFIED CUSTOMER
Good
11/11/2022
Steven B. VERIFIED CUSTOMER
Tim is a delight to wirk with.
I posed a navigation system question that stumped Elliot. He is supposed to research it and get back to me.
11/11/2022
Mahin T. VERIFIED CUSTOMER
Very good
11/11/2022
Andrew M. VERIFIED CUSTOMER
Very nice love the service and Jeffery was very helpful thank you....
11/11/2022
The Harper. VERIFIED CUSTOMER
Jeffery was so very professional and helpful today. Immediately upon my arrival he greeted me warmly and welcomed me to Metro Lexus. My check-in was clear, thorough and spot on with what I came in for. He ensured I was seated comfortably in Metro’s GREAT Customer Lounge area where I had full privacy for phone and zoom calls while I waited. Then, periodically Jeffery returned to check on me and suggested a number of other additional maintenance actions on my Lexus RX, to which I eagerly consented and thanked him for bringing them to my attention. As an additional comment, I found Metro Lexus’ entire Team to be very engaging and friendly during my stay and greeted warmly by everyone I encountered. My Wife and I up from Nashville and are visiting one our children and her family in Sandusky for NOV while our new home is being finished. I told Jeffery I wished Metro were near me and I would be glad to shop with you for my next RX!!! GREAT JOB METRO LEXUS!!!!
Butch Harper, ****-****-xxxx, Lebanon, TN
11/11/2022
Tom H. VERIFIED CUSTOMER
Jeffrey Miller-Service Advisor is a great representative for Lexus due to his professionalism and automotive technical knowledge. I would return back to Metro Lexus for service because of Jeff. He is an asset to Metro and hopefully they recognize him as a valued team player.
11/11/2022
Marilyn L. VERIFIED CUSTOMER
Great job ; explained work to be done, gave time estimate for completion and very courteous!
11/11/2022
Mildred T. VERIFIED CUSTOMER
100% Satisfied! Thanks for taking care of my car!!!
11/11/2022
Alexander L. VERIFIED CUSTOMER
????
11/11/2022
Ellen P. VERIFIED CUSTOMER
Really enjoyed interacting with Tim Ray.
11/10/2022
Don B. VERIFIED CUSTOMER
Very good job
11/10/2022
Wang C. VERIFIED CUSTOMER
Wonderful experience
11/10/2022
SHERRY M. VERIFIED CUSTOMER
Great Customer Service!!
11/10/2022
Michelle S. VERIFIED CUSTOMER
Cordis was friendly and handled everything in a timely fashion.
11/10/2022
Jeffrey L. VERIFIED CUSTOMER
Thank you!
11/10/2022
Louis R. VERIFIED CUSTOMER
Excellent customer experience with the Lexus staff for the past 20 years!