Matthew who was working after hours was very helpful in determining what service I would need with my flat tire, which because of (and AAA could not locate the wheel lock key) had to have my car towed to the dealership. He presented the issues with suggestions as how to approach and alternatives.
He was very conscientious of the most cost effective solution. Appreciated his honesty.
11/12/2022
Eric S. VERIFIED CUSTOMER
Hassan did a great job.
11/12/2022
Ji Yon. VERIFIED CUSTOMER
Would appreciate a call if the car cannot be fixed on the same day and need to be picked up next day.
11/12/2022
Candi R. VERIFIED CUSTOMER
As usual Lexus gives first class treatment to their customers. Hassan Sarim is a great asset to Lexus, always goes above and beyond to assist me and make me feel welcome. Hassan keeps me notified in detail of all that is going on with my vehicle.
11/12/2022
Sharon B. VERIFIED CUSTOMER
Service was excellent. Angelo was very helpful.
11/12/2022
Deborah H. VERIFIED CUSTOMER
Evan is so kind, helpful and knowledgeable! I really rely on him to educate and assist me! Eight years of fabulous customer service with him!! I think I will keep this car until 300,000 miles as long as Evan continues to be my advisor!
11/12/2022
Lonnie P. VERIFIED CUSTOMER
up grade the snacks
11/12/2022
DONNA W. VERIFIED CUSTOMER
The person that helped me and took care of my paperwork was great
I’ve always had nothing but good experiences when taking my car in
11/12/2022
Maohe Y. VERIFIED CUSTOMER
Joshua helped me to schedule a date and time I preferred. He kindly asked me about my car. He answered my questions and offered more help if I need. His service is professional.
11/12/2022
Barbara P. VERIFIED CUSTOMER
I was one that was never fond of dealerships but you have changed my mind. Everyone is so friendly and I feel you’re honest so I don’t feel taken advantage of. I won’t go anywhere else. Thank you.
11/12/2022
Anthony R. VERIFIED CUSTOMER
Cassie is often my service advisor, professional and very personable. My Lexus was serviced promptly and efficiently, as it always is. Timely text to get my GX it was delivered clean and tidy.
I’ve come to expect this level of service excellence; I’m never disappointed.
11/12/2022
Johanna S. VERIFIED CUSTOMER
Everything is fine very professionally. It’s a great experience when you can trust your vehicle repairs to such a trustworthy company. I recommend metro Lexus service, sales and even the car wash ….always always reliable, polite and professional!
11/12/2022
Jon R. VERIFIED CUSTOMER
Paul does a great, complete job in a friendly manner.
11/12/2022
Judith L. VERIFIED CUSTOMER
Everyone I dealt with very pleasant and helpful
11/12/2022
Verity, Larry. VERIFIED CUSTOMER
Tyler met & exceeded my expectations. He made my visit !!!
11/11/2022
Rodolfo W. VERIFIED CUSTOMER
We were greatly impressed by Matt Ivko. He was very helpful, knowledgeable and friendly. Great job, Matt and again, thank you!
11/11/2022
Huiping F. VERIFIED CUSTOMER
Very good service.
11/11/2022
Sandra S. VERIFIED CUSTOMER
Service was great! SO blown away though by the tire prices offered to me. Turns out I can get all 4 tires elsewhere for the price of only 1 at Lexus! What do you have to say about that????
11/11/2022
Maryann S. VERIFIED CUSTOMER
Expert analysis
Professional advice
Cordial interaction
Amenities provided