It takes as far as 14 miles driving to have my car got the maintenance at South County Lexus, compared to my close Tustin dealer, it takes only 4 miles.
I gave 5 stars for this dealer because it meets satisfactorily my demands as a new owner of my beloved UX250h!
Great job!
But if you can consider any incentive for my driving so far to get required maintenance. Otherwise, I’d probably rather to go to Tustin Lexus in the future. For the long run, it's more saving for me!
I already shared my thought with Angelo Morales, service consultant.
Newt P
12/21/2022
Jan J. VERIFIED CUSTOMER
Scott was very thorough and kept me informed. Great job to the entire team.
12/21/2022
David M. VERIFIED CUSTOMER
Friendly and unformed
12/21/2022
Maribel D. VERIFIED CUSTOMER
EXCELENT service all around!!!????????????????????
12/21/2022
Alexander Y. VERIFIED CUSTOMER
The people retrieving my vehicle took over 20 minutes. I had to go out there. I didn't even ask for a car wash.
12/21/2022
Woo C. VERIFIED CUSTOMER
Hassan was very professional and his performance was the best from all of the service visits I had.
12/21/2022
Marc D. VERIFIED CUSTOMER
Excellent customer service will definitely be asking for Faustino Ruiz for our next maintenance appointment.
12/21/2022
Antonio F. VERIFIED CUSTOMER
Alfred and the entire service staff were professional and courteous.
I also appreciated Hector’s (parts department) help with my accessories purchase.
12/21/2022
Linda C. VERIFIED CUSTOMER
Good job! Thanks!
12/21/2022
**** G. VERIFIED CUSTOMER
Great job!
12/21/2022
James W. VERIFIED CUSTOMER
Evan was thorough and respectful while servicing my vehicle. I greatly appreciate his efforts attempting to find the cause of a serious problem.
12/21/2022
Bruce K. VERIFIED CUSTOMER
Service Advisor Matt was the greatest!
12/21/2022
Debra Sue. VERIFIED CUSTOMER
I was greeted and treated very well. My experience was excellent.
Thank you
Debra Holtrust
12/21/2022
Susan A. VERIFIED CUSTOMER
My first time getting my vehicle service and I had a great experience. Very helpful and very kind.
12/21/2022
Lonnie S. VERIFIED CUSTOMER
Excellent, courteous service throughout. Thank you.
12/21/2022
Lisa B. VERIFIED CUSTOMER
Anthony was great! Couldn’t have been more happier with my experience at Lexus.
12/21/2022
Nancy H. VERIFIED CUSTOMER
I had a flat tire and was able to get through on the phone to Lexus service quickly and I was able to get connected to my service provider Scott Monge . Everyone I came in contact with was professional and polite. And Scott is someone I really trust with my car.
12/21/2022
Larry R. VERIFIED CUSTOMER
Jeff is the best full stop! I have delt with many service advisors in my 45+ years of car ownership and I have never met one whose expertise on the vehicles they service is so compelling that even the smallest issues are resolved over a phone call! He is a major asset to Metro and as a customer I appreciate it very much!
12/21/2022
James O. VERIFIED CUSTOMER
Very professional!! Took care of all my questions and concerns in a friendly manner
12/21/2022
Diane W. VERIFIED CUSTOMER
You guys did a marvelous job. Thank you. Happy holidays to all.