Very pleased with the entire process - from start to finish. Josh was very friendly & explained everything. I’m somewhat disabled so he found a RX loaner for me instead of a car. That was very thoughtful & surely made the process easier. He stayed in contact with me & let me know when they began working on my vehicle & informed me upon completion.
Jeff took care of me when I picked up my RX. He briefed me on all work that was done. I asked him about the redesign of the 2023 RX & he took a minute to show me the new model in your showroom.
All in all I am extremely impressed with Metro Lexus & your staff.
12/30/2022
Flo M. VERIFIED CUSTOMER
I really like Jeff. I feel he will make certain that my car is in perfect condition before I leave your dealership. He’s a great ambassador for Metro Lexus. I even recommended him to another of your customers. She was and is still a Lexus cheerleader. She has purchased several cars from your dealership from the time you first opened your doors. Her prompting is what caused me to purchase my first car from your dealership, a new 2014. Now I’m sold on the quality of a Lexus and your establishment. Flo M
12/30/2022
Mark L. VERIFIED CUSTOMER
Paul was very responsive and communicative. Excellentjob.
12/30/2022
Nancy W. VERIFIED CUSTOMER
Outstanding Service!
12/30/2022
Leeann S. VERIFIED CUSTOMER
Gabriel is very helpful w great attitude that lessens my discomfort. Thank you , Gabriel
12/30/2022
Diane O. VERIFIED CUSTOMER
Cordis is always wonderful. He’s attentive, thorough, responsive, and pleasant to work with. Thank you for having him on your staff. Treat him well.
12/30/2022
James S. VERIFIED CUSTOMER
Great communication. Honest discussion of recommended repairs. Quick service. Great experience. Car cleaning could have been better. Still mud on floor mats. It does not appear seats were vacuumed.
12/30/2022
Marleen L. VERIFIED CUSTOMER
No problem. The service was great and I appreciate all of you!
Thank you for being kind and giving!
Marleen L
12/30/2022
Jones E. VERIFIED CUSTOMER
Very helpful
12/29/2022
Peter M. VERIFIED CUSTOMER
We trust Matt
12/29/2022
Hamid H. VERIFIED CUSTOMER
Excellent service specially from mr. Hassan
12/29/2022
James H. VERIFIED CUSTOMER
Best in class- Lexus of Escondido!
12/29/2022
Andres B. VERIFIED CUSTOMER
Mike is a very good customer service adviser and he was concern about me bacause we have our grand daughter 1,5 year old and you know is very dificultades to keep a child of that age , Mike move very quickly and find a loner car for us, we apréciate that very much
12/29/2022
Damico Agency. VERIFIED CUSTOMER
Love you guys I was treated very well. Thank you for your service.
12/29/2022
Peter And. VERIFIED CUSTOMER
Matt provides extraordinary service. He is the best. If he moved I would try to follow him. He is simply that good!!! A real keeper.
12/29/2022
Abimbola F. VERIFIED CUSTOMER
Service representative was very professional ????.
12/29/2022
Regina N. VERIFIED CUSTOMER
Ronnie was wonderful and handled my Service experience beautifully. He informed me of what was going on, when I could expect a call and when the car was ready. The girl who greeted me this morning was very pleasant and efficient. In all a very easy referral.
12/29/2022
Dana T. VERIFIED CUSTOMER
I appreciate the prompt and courteous service
12/29/2022
Julian R. VERIFIED CUSTOMER
Again Fausto had done it again giving me highly professional service easy and comfortable customer service just a great representative.