Hassan is the best! Takes great care of my vehicle and very professional.
1/15/2023
Tondra H. VERIFIED CUSTOMER
Thank you Robert!
1/15/2023
William M. VERIFIED CUSTOMER
Evan is amazing and represents your company very well. He goes out of the way to make the experience a Lexus experience. I will continue to recommend your dealership and him very highly.
1/15/2023
David W. VERIFIED CUSTOMER
Everything about your service is great except one thing. I consistently have to wait a long time for my vehicle after getting my claim tickets and being directed to wait outside. Today it was 30 minutes waiting outside. And it’s not that the valets are busy. They were mostly standing around. Two ignored me when I asked for help.
1/15/2023
Ashley R. VERIFIED CUSTOMER
Great service as always.
1/15/2023
Elizabeth R. VERIFIED CUSTOMER
Appreciated his communication.
1/15/2023
Beatriz B. VERIFIED CUSTOMER
GOOD job
1/15/2023
Denise F. VERIFIED CUSTOMER
Thank you Alfredo for all your wonderful customer service and quick support
I am very pleased to with your service
Thank you
1/15/2023
Patricia V. VERIFIED CUSTOMER
Helen was great—explained the maintenance details and answered all my questions. Everyone I interacted with from the service team were pleasant and made the process easy.
1/15/2023
Steven E. VERIFIED CUSTOMER
Vanessa was very personable and helpful. She went out of her way to make me feel comfortable. I highly recommend her.
1/15/2023
Moses P. VERIFIED CUSTOMER
Ben was great advice counselor for my vehicle. Right for get go till the job was completed Ben gave me updates. He is a very patient, and knows well about the cars and customer needs. That makes him stand above all. He did a great on my car repair. He even talked to his manager to get me best deal. And Escondido Lexus hats off for great customer service in every area. Will will come back. And I will ask friends to go to Lexus escondido:. Ben also arranged a loaner car for me. Thanks Ben , and Lexus of Escondido. Best wishes for New Year . ( Mo)Moses P
1/15/2023
Alyssa V. VERIFIED CUSTOMER
Was told my problem was spark plugs, and I suggested battery was problem. Charged me for both services and only wanted battery
1/15/2023
Mark D. VERIFIED CUSTOMER
Tino ALWAYS does above and beyond. He is by far the best service advisor I have ever had. Thanks Tino youre the best!!!!
1/15/2023
Cyril M. VERIFIED CUSTOMER
Lexus staff was great. Alfred had an exceptional customer service skill and was very kind and accommodating.
1/15/2023
Lupita L. VERIFIED CUSTOMER
I am very satisfied with my service today. Thank you Ben.
1/15/2023
Jeff R. VERIFIED CUSTOMER
They did a good job!
1/15/2023
Toni G. VERIFIED CUSTOMER
I trust Jeff.
1/15/2023
Judith M. VERIFIED CUSTOMER
Christian gave very good customer service. He responded and communicated to all my questions. He throughly explained all that my car needed at this time, and maintenance needed in the future.
1/15/2023
Patel R. VERIFIED CUSTOMER
I am totally satisfied with the courtesy and professionalism of Josh. Thank you Josh for all you did today .