The employees were super friendly and helpful. The shuttle service was very convenient, the driver was great and friendly as well. Overall 5/5
1/16/2023
Socorro G. VERIFIED CUSTOMER
Need more special coupon incentives
1/16/2023
Jorge A. VERIFIED CUSTOMER
Robert did an awesome job taking care of me, due to some minor miscommunication there was an issue regarding my vehicle being ready at a certain time however Robert took matters into his hands and was able to make things work perfectly for me. I will definitely be returning and working with Robert in the future, he’s a true professional. Thanks Robert, you rock man!
1/16/2023
Chris J. VERIFIED CUSTOMER
My service rep was EXCELLENT!!! I was having a bad day and was short tempered with her but she remained professional and courteous which made my service experience enjoyable. She’s a good one and an asset to your dealership.
1/16/2023
Jesus Escobar. VERIFIED CUSTOMER
Thank you for your professional job
1/16/2023
Diane V. VERIFIED CUSTOMER
Alfred is a pleasure to work with. All questions were answered with patience and pleasure.
1/16/2023
Issam G. VERIFIED CUSTOMER
A very good and professional person
1/16/2023
Michelle C. VERIFIED CUSTOMER
Very happy
1/16/2023
Monta H. VERIFIED CUSTOMER
Please don’t send me anymore surveys
I have no complaints with the service from Crown .
1/15/2023
Melanie S. VERIFIED CUSTOMER
Always thorough. Thank you.
1/15/2023
Sandra C. VERIFIED CUSTOMER
Robert Maynard is very helpful and takes the time to explain everything and answers all my questions. I think Robert does an outstanding job and enjoys his work!
1/15/2023
Min D. VERIFIED CUSTOMER
Great service. He was very friendly, patient, helpful and answered all my questions.
1/15/2023
Richard K. VERIFIED CUSTOMER
Great communication with customer on work progress and completion status.
1/15/2023
Peter P. VERIFIED CUSTOMER
Excellent service and friendly attitude toward customers,
I hope Metro Lexus will be there always
1/15/2023
Jon S. VERIFIED CUSTOMER
The team was exceptional from the call to schedule from the moment they handed back my keys.
1/15/2023
Lisa P. VERIFIED CUSTOMER
Mark was great. Good communication.
Loved the loaner. Considering trading up to a hybrid in the coming years after driving it
1/15/2023
Daniel L. VERIFIED CUSTOMER
Anthony Lee did a great job!
1/15/2023
John H. VERIFIED CUSTOMER
Great service advisor, professional, friendly , knowledgeable, and very customer focused,
1/15/2023
Cheryl S. VERIFIED CUSTOMER
Great as usual! Thanks!
1/15/2023
Miin Ling. VERIFIED CUSTOMER
Very very disappointed! We requested oil change, but end up paperwork indicated 10000 miles maintenance instead. Advisor hides paperwork from us. We feel that totally be fool around! After reviewing the paper, I don’t know what’s the jobs were performed?