Alyssa went beyond what I expected. I am grateful to her making sure I was able to take my car in in the 2 hours she was given to get it done. Thank you Alyssa,you deserve a big raise!!!
2/7/2023
Darlene K. VERIFIED CUSTOMER
Fast friendly service. Check in was more efficient than last time
2/7/2023
Michelle C. VERIFIED CUSTOMER
Gabe from service was such a joy to speak with and so helpful. He was able to understand all my car needs and helped me receive some extra discounts on my tires a month sooner. Gabe went above and beyond and Thank you Gabe!!
2/7/2023
Kenneth C. VERIFIED CUSTOMER
We appreciate Matthew’s excellent service!!
2/6/2023
Alex P. VERIFIED CUSTOMER
Scott is awesome and he is very trustworthy. Unfortunately I cannot say the same for other Lexus Service Personnel I’ve dealt with at your location and other locations.
Scott always explains clearly what needs to be done to my vehicle. I will continue to service my vehicle at your location as long as Scott is there.
Let me know if you have any questions. Thanks.
2/6/2023
Travis N. VERIFIED CUSTOMER
Satisfied with service!
2/6/2023
Cheryl F. VERIFIED CUSTOMER
Was impressed and appreciated that Christian disclosed a major repair was covered under an extended warranty. That level of service reinforces trust.
2/5/2023
Sylvia A. VERIFIED CUSTOMER
Tony is always welcoming and professional
He is a great service representative. I moved away from the area and drove 1 hour to continue to have my car serviced here. I trust Tony and know Crown Lexus will do a great job. Thank you.
2/5/2023
Mylene M. VERIFIED CUSTOMER
Tony is always an utmost professional! Courteous, friendly and informative. He is my go to advisor for all things Lexus! Crown Lexus is lucky to have him as an asset to the company.
2/5/2023
Anuli U. VERIFIED CUSTOMER
My son and I appreciate the service we receive from Tony Huang. He is always attentive and pleasant. He answers all of our questions, addresses our concerns, and makes sure to go over the details of what needs to be done on the vehicle. He helps us prioritize what absolutely needs to be serviced if we are feeling overwhelmed with the charges. He also takes the time to answer our questions. Tony turns the dread of taking the car in to be serviced into a positive experience. We are so grateful & thankful he is at Crown Lexus Ontario.
2/5/2023
Samuel J. VERIFIED CUSTOMER
Job well done. Thanks
2/5/2023
Maryanne D. VERIFIED CUSTOMER
The usual outstanding Lexus experience!
2/5/2023
Melody J. VERIFIED CUSTOMER
Great customer service! Alyssa White was awesome!
2/5/2023
Dexter L. VERIFIED CUSTOMER
My busy schedule does not allow me to luxury of servicing my cars during the week. Faustino worked with me on getting me pencilled in last minute for today. I always appreciates how he goes above and beyond in providing excellent customer service. Thank you Faustino…
2/5/2023
Jessenia G. VERIFIED CUSTOMER
Alyssa was very informative, sweet, and helpful!
2/5/2023
Young K. VERIFIED CUSTOMER
Thank you ????
2/5/2023
Suhail K. VERIFIED CUSTOMER
Great service. Good communication. Very professional service staff. Thank you.
2/5/2023
Jackie G. VERIFIED CUSTOMER
Always a great experience at the service department and like always my vehicle is running at optimal levels because of the work the service department advise and work. I have no doubt my vehicle will be reliable and safe to drive for this 2023 year.
2/5/2023
Carol G. VERIFIED CUSTOMER
Great service !
2/5/2023
Larry P. VERIFIED CUSTOMER
Christian is very respectful and attentive to his clients. Good job Christian!