He is great and helpful. I will recommend him to my friends
3/12/2023
Thomas W. VERIFIED CUSTOMER
Matt is an outstanding service representative both in his attention to detail and by his friendliness and attitude of service. Thanks
3/12/2023
Richard B. VERIFIED CUSTOMER
Always professional and accommodating
3/12/2023
Lucyna B. VERIFIED CUSTOMER
Evan provides excellent customer service. I keep returning to service my car at South County Lexus because of him.
3/12/2023
Latanya M. VERIFIED CUSTOMER
I’m looking forward to filling out the survey. Thanks ????
3/12/2023
Nancy J. VERIFIED CUSTOMER
Everything went pretty
Smoothly.
I will say this. When I first
Called to schedule and speak
With service dept. I had to leave
Four voice mails to different persons
And it took four days for someone
To respond. This is my third Lexus
I have purchased with Escondido
Never had this problem before.
3/12/2023
Felipe D. VERIFIED CUSTOMER
Good service and nice people
3/12/2023
Jill T. VERIFIED CUSTOMER
Evan was polite, efficient and called us quickly with a diagnosis and also called us when our car was ready. A very positive experience.
3/12/2023
Jimmy S. VERIFIED CUSTOMER
Tony provides excellent customer service always. We can trust him with our vehicles every time.
3/12/2023
Sei S. VERIFIED CUSTOMER
You do a good job. And my name is Mei Lin Sung and can call me Joy, not Sei. Thank you.
3/12/2023
Michelle K. VERIFIED CUSTOMER
This was the first service and I was not impressed. I had scheduled an appointment was in line in advance of my appointment time but sat in the car as 4 other cars that came after me were helped. While I waited for my vehicle there was no coffee. When I had inquired I was told no one knew had to replenish it.
3/12/2023
Marina A. VERIFIED CUSTOMER
Very helpful & thorough in explaining the work that needs to be done in my car most especially when it concerns safety issue.
3/12/2023
Alexander S. VERIFIED CUSTOMER
Employees needs to smile. Many are frowned face and tone dry to customers. This makes customers feel unease.
3/12/2023
Kay E. VERIFIED CUSTOMER
Very satisfied
3/12/2023
David R. VERIFIED CUSTOMER
Matt was excellent to work with! Top Notch!
3/12/2023
Jasmeer O. VERIFIED CUSTOMER
Always a pleasure
3/12/2023
James H. VERIFIED CUSTOMER
Great job thanks so much for everything
3/12/2023
Noah H. VERIFIED CUSTOMER
Great experience overall
3/12/2023
Lesley C. VERIFIED CUSTOMER
Great care and very thorough and kind. Appreciate Lexus service department. I still need to get my navigation system put in but I anticipate the same quality service and care. Thank you Anthony and Lexus service department