Mr. Melville is very knowledgeable, courteous and professional. We are very thankful for his continued assistance!
7/29/2023
CINDY P. VERIFIED CUSTOMER
Good job excellent service
7/29/2023
Rudy S. VERIFIED CUSTOMER
Best service
7/29/2023
Maria C. VERIFIED CUSTOMER
A special thanks to David who was very welcoming!
7/29/2023
Steve U. VERIFIED CUSTOMER
Appointment took one hour longer than stated; 3 hours total while I waited at dealership.
7/29/2023
Ronald K. VERIFIED CUSTOMER
I’m satisfied to the service done on my car. However it took me 30 mins to wait for my car in the waiting area. Next time when you guys said the car is ready make sure its already there. Customer dont need to follow it up.
7/29/2023
Bachar E. VERIFIED CUSTOMER
It was a very disappointing experience. For several reasons: 1) Specifically the process and customer service I experienced while getting my loaner car. 2) The length of time it took to simply get an oil change. 3) In addition, the car wash quality was really bad and made my car in worst condition.
7/29/2023
Jess S. VERIFIED CUSTOMER
I wish that all services teams are like that the way Anthony and his team treated me with respect and care thanks again
7/29/2023
Darwin R. VERIFIED CUSTOMER
Edward Simeon was very professional and knowledgeable.
7/29/2023
Susie L. VERIFIED CUSTOMER
In my opinion Ali is a great asset to Keyes Lexus. He listens to any issue or problem you have and takes his time to answer your question fully. I never felt like he was trying to rush me when trying to figure out any questions we had. He is very patient and made me feel he was going to take care of my car. He was very honest with his answers and I trusted his opinions and recommendations. I will definitely bring my car for my next scheduled service at Keyes Lexus Van Nuys. Thank you to Ali and Keyes Lexus!
7/29/2023
Richard G. VERIFIED CUSTOMER
Ali did a great job as usual
7/29/2023
Pierre T. VERIFIED CUSTOMER
Yes, David was very helpful and made sure I understood what happened with the vehicle inspection.
7/29/2023
Lillian Y. VERIFIED CUSTOMER
Very happy with the service we got from Devin Robertson.
7/29/2023
Joan K. VERIFIED CUSTOMER
Your staff was efficient and courteous.
7/29/2023
Michele M. VERIFIED CUSTOMER
she was super helpful!
7/29/2023
Karen R. VERIFIED CUSTOMER
He is personable and provided excellent customer service.
7/29/2023
Edward T. VERIFIED CUSTOMER
Helpful, knowledgeable and friendly. Thanks
7/29/2023
Souphith S. VERIFIED CUSTOMER
Robert M. thoroughly went over what type of service I needed for my car. He was very polite and courteous going over each point. I just found my go-to guy or service advisor when bringing my car in for a service at Crown Lexus…
7/29/2023
Arneisha R. VERIFIED CUSTOMER
There always professional an helpful with any questions I have..
7/29/2023
Frank S. VERIFIED CUSTOMER
Robert's the best. Very professional and down to earth.