LMr Ruiz is definitely an asset to your company. He assured me my concerns would be addressed and they were. Great job Mr. Ruiz
8/2/2023
Erik H. VERIFIED CUSTOMER
Tyler was great to work with and very friendly.
8/2/2023
Han, Christina. VERIFIED CUSTOMER
There was no clear communication between the advisor and the technicians, which made it extremely difficult to tell whether my car was completely serviced or not. There was also no communication between me and my representative, adding on to the difficulty.
8/2/2023
Jonathan K. VERIFIED CUSTOMER
Gabriel is very friendly, down to earth and knowledgeable of the Lexus program. It was a pleasure working with him.
8/1/2023
Cathy R. VERIFIED CUSTOMER
Gabe. Thanks for always acknowledging and greeting me by name with a smile. You go above and beyond to make the customer feel welcomed.
8/1/2023
Chi Yu. VERIFIED CUSTOMER
Mark, service rep was very helpful and polite
8/1/2023
Wivina F. VERIFIED CUSTOMER
Thank you Tino.
8/1/2023
Rhonda C. VERIFIED CUSTOMER
Service was great. Fiona top notch. Hadn't been there in a while and noticed newer policies, mainly having to pay $199 per area of inspection. Not a fan. Also, car wash service wasn't available.
8/1/2023
Alison D. VERIFIED CUSTOMER
Thank you for the good service.
Best regards,
Lance and Jennifer Dong
8/1/2023
Victor M. VERIFIED CUSTOMER
Great customer service
8/1/2023
James S. VERIFIED CUSTOMER
Mark went above and beyond to ensure an amazing customer experience. I’ll definitely return for service in the future.
8/1/2023
Tom L. VERIFIED CUSTOMER
Thanks Bryan!
8/1/2023
Mike T. VERIFIED CUSTOMER
Tony’s the best. Haven’t seen him in awhile but very professional and good representation of your company.
8/1/2023
Anthony J. VERIFIED CUSTOMER
Fiona was very courteous and explain the communication I would be receiving via text from Lexus on any updates or recommendations after car has been inspected
8/1/2023
Gary R. VERIFIED CUSTOMER
Very happy with service
8/1/2023
Edwardo G. VERIFIED CUSTOMER
Edward is the best, great customer service.
8/1/2023
Montoya J. VERIFIED CUSTOMER
He was very helpful and kind.
8/1/2023
Jann K. VERIFIED CUSTOMER
My experience at Crown Lexus made me realize again how happy I am that I bought a Lexus. Alfred was helpful and did a great job getting me on my way as quickly as possible. 10 out of 10! Thank you.
8/1/2023
Marlene G. VERIFIED CUSTOMER
Alyssa was great. I appreciate her professionalism.