Edward was, as always, personable, professional and knowledgeable. I have complete confidence and trust in his suggestions and recommendations. Lexus is lucky to have such an exemplary employee.
8/30/2023
Jessica R. VERIFIED CUSTOMER
Tony is the definition of top tier customer service! He is friendly, professional and knowledgeable.
8/30/2023
Charles M. VERIFIED CUSTOMER
Hopefully my next service won’t take 3+ hours
8/30/2023
Dora R. VERIFIED CUSTOMER
errol was amazing. professional and very kind.
8/30/2023
Yvonne M. VERIFIED CUSTOMER
Service was performed as promised and Edward was able to get my car’s serviced in a timely manner
8/30/2023
**** S. VERIFIED CUSTOMER
It took a total of nearly 90 minutes for me to get in to see my service representative (waiting while he served customers ahead of me) and to get my loaner vehicle (also waiting while customers ahead of me were being served) and be on my way. This is not a personal criticism of my service representative who provided me with excellent service, but it is way too long.
8/30/2023
E S. VERIFIED CUSTOMER
Bryan is engaging and makes you feel like a valued customer. Never rushes you and answers questions thoroughly. I trust him.
Allen
8/30/2023
Debra J. VERIFIED CUSTOMER
Bill is the best! Always takes good care of me.
8/30/2023
Arabo D. VERIFIED CUSTOMER
He is a very caring person and he explained every single issues and also future suggested maintenance for my vehicle. Very satisfied and will go back to him again.
8/30/2023
Dominique R. VERIFIED CUSTOMER
Jarod was excellent in customer service and getting the job done with no problems or no long waiting when it came to drop off and pick up. Very knowledgeable and compassionate. Thanks again Jarod.
8/30/2023
Sotto, Virgo. VERIFIED CUSTOMER
She’s very friendly and good service
8/30/2023
Michael M. VERIFIED CUSTOMER
No commentv
8/30/2023
Rodrigo S. VERIFIED CUSTOMER
The service is very friendly, effective and fast, Anthony, like the people who took care of my lexus very friendly and reliable good job
8/30/2023
Helen G. VERIFIED CUSTOMER
Outstanding service. Bill Horvat in particular was excellent!!!
8/30/2023
Bryan P. VERIFIED CUSTOMER
Thank you!
8/30/2023
Aron K. VERIFIED CUSTOMER
Bill is fantastic he treats ppl like family
8/30/2023
Albert C. VERIFIED CUSTOMER
Bill Horvat, always takes great care of me, the best!!!!!
8/30/2023
Mark G. VERIFIED CUSTOMER
Scott is my guy for everything related to Lexus. I service my car at the Valencia location vs. the Woodland Hills location (where I live) simply because of Scott. His service is the best and no one else does the kind of job he does. I was referred to Scott several years ago and anyone I know that has a Lexus, I send them to him because I know he takes care of everyone that pulls up to his station. He is simply the best and if Valencia didn’t have him, they wouldn’t be as good as they are. Plain and simple.