Had car in twice this year for engine issue. Notice appeared to see dealer for maintenance. I called and asked about the necessity and was led to believe it was a diagnostic issue (they even arranged for a loaner vehicle--told I couldn't wait for it. (Had issue twice in last few months with engine light/orange triangle appearing.) Was very inconvenient to get in, so once I was there, I considered leaving when I was told it was a simple 25,000 mile check up. When I probed further, I was told a tire rotation would be done, so I stayed. Concluding paperwork stated "alignment inspection"-- no alignment. Very displeased with this service experience.
9/11/2023
Dawn P. VERIFIED CUSTOMER
Aldred is a phenomenal representative, he is professional, engaging and trustworthy. Clad I found him at Crown Lexus.
9/11/2023
Aimee O. VERIFIED CUSTOMER
Tony is always very helpful
9/11/2023
Chris F. VERIFIED CUSTOMER
Excellent service as usual.
9/11/2023
Barbara A. VERIFIED CUSTOMER
Bill Horvat is an excellent service advisor. The people running the loaner vehicle dept could use more training.
9/11/2023
Joan P. VERIFIED CUSTOMER
They said the car was lost and hadn’t been in for service since last December
9/11/2023
Celina E. VERIFIED CUSTOMER
Excellent service.
9/11/2023
Ramzi H. VERIFIED CUSTOMER
Excellent service and experience every time I visit. A+
9/11/2023
Lori T. VERIFIED CUSTOMER
David was very understanding and attentive.
9/11/2023
Abel S. VERIFIED CUSTOMER
Her customer Service and friendliness stands out. Definitely a better experience than previous visits.
9/11/2023
Gloria S. VERIFIED CUSTOMER
The service was completed at the time I was told, I will definitely return for any future services.
9/11/2023
Gina M. VERIFIED CUSTOMER
Alyssa White always goes above and beyond with assisting me with my vehicle
9/11/2023
Deborah S. VERIFIED CUSTOMER
I have dealt with Cordis many times and I am always satisfied with the out come. He is thoughtful &!takes time to explain or answer questions.
9/11/2023
Juan B. VERIFIED CUSTOMER
William and staff were great
9/11/2023
Ronald Z. VERIFIED CUSTOMER
Simply an Outstanding Customer Experience !
9/11/2023
Winnie C. VERIFIED CUSTOMER
Good service
9/11/2023
Kenneth O. VERIFIED CUSTOMER
Total professional who knew what I needed to get done. Was able to accommodate without a appointment. Explained what needed to get done and why. Will use this Service Advisor again. Company should be glad to have him working them