He was awesome and attentive! He answered all of my questions and made sure I understood everything that was happening. After previously having a HORRIBLE experience with the sales staff here, Chow made me actually want to come back to Crown Lexus
10/6/2023
Esther H. VERIFIED CUSTOMER
Very polite. Excellent service.
10/6/2023
Roberta P. VERIFIED CUSTOMER
Mr. Dennis Palacio is an asset to your company. He was friendly, welcoming, informative, and thorough. He answered all my questions which helped me make informed decisions. I thank Mr. Palacio for making my experience at Crown Lexus an enjoyable and well-satisfying one.
Mrs. R. Prevost
10/6/2023
Daniel C. VERIFIED CUSTOMER
Great service. He even washed the inside of car's back window! Thank you!
10/6/2023
Triloki M. VERIFIED CUSTOMER
Good work
Thank you
10/6/2023
Rachel F. VERIFIED CUSTOMER
Yes very satisfied
10/6/2023
Jesse C. VERIFIED CUSTOMER
Excellent Service, also I felt safe while driving my Lexus
10/6/2023
Jekishan M. VERIFIED CUSTOMER
It was good service. The guy who helped me was so kind and helpful
10/6/2023
Clara I. VERIFIED CUSTOMER
Service was excellent, the service guys and manager were very great , and am very satisfied
10/6/2023
Phillip A. VERIFIED CUSTOMER
Very upfront with the service needed for my car . Did everything he can to help me get the service special that the dealership is offering .
10/6/2023
Edward K. VERIFIED CUSTOMER
Tino is the greatest
10/6/2023
Shauna S. VERIFIED CUSTOMER
Awesome service,
Thanks so much!
10/6/2023
Artur M. VERIFIED CUSTOMER
Very good service
10/6/2023
Beverly B. VERIFIED CUSTOMER
I have always appreciated Metro Lexus for their quality service.
10/6/2023
Brian R. VERIFIED CUSTOMER
Wonderful experience and very professional.
10/6/2023
Elyssa M. VERIFIED CUSTOMER
Good stuff.
10/5/2023
Rod H. VERIFIED CUSTOMER
Great service!! Sofia was extremely helpful and guided us through our service appointment with no issues.
10/5/2023
Deborah S. VERIFIED CUSTOMER
Quick and easy drop off and pick up! Thank you!
10/5/2023
Kathleen G. VERIFIED CUSTOMER
Unhappy with rental car. Gave me a Toyota that the back end door went up so high I could not reach it. Spent 15 minutes looking for button
to close it. Then I realized there was none. Had to
find tall man to close it for me. Rental clerk should have showed me what features car had and how worked. Phone service at
dealership was terrible. Long, long time phone just rang and rang.
Bought our first Lexus in 2009. Have brought all our Lexus cars there for service all these years. Never went anywhere else. I was always happy
with service and told friends it was a pleasure to take it there. However, things sre not the same. Not a good experience from beginning to end. I will say the service people were still very nice. It has been a long run, but I will not be back to Lexus for service going forward.