Very friendly and helped me with determining if my old car was worth fixing. His team did a thorough vehicle inspection and I was sent a walk around video to show the needed repairs. Although the cost to fix my car was very high I believe in the long run it will continue to my get around town car for many more years ????
12/16/2023
Josephine C. VERIFIED CUSTOMER
We had good service with Tony Hang, his trustworthy, reliable and can answer and address whatever issue may have with your vehicle. Highly recommended to all customers..
12/16/2023
Clifford E. VERIFIED CUSTOMER
All good. They took care of business as expected.
12/16/2023
Eric D. VERIFIED CUSTOMER
I’m greeted professionally and kept up to date of the service being done.
Scott Bechel is a pleasure to have as a service advisor. I hope that he is recognized for his awesome customer service skills.
Sincerely
Eric D
12/16/2023
Raymond L. VERIFIED CUSTOMER
Everything was great.
However, for retired people service fees make it impossible to continue owning Lexus as much as we have historically enjoyed.
12/16/2023
United (. VERIFIED CUSTOMER
The service person was very helpful and explained very well about the service job.
Thank you
12/16/2023
Rebecca H. VERIFIED CUSTOMER
Very friendly
12/16/2023
Aradhana P. VERIFIED CUSTOMER
Always excellent service
12/16/2023
Gloria E. VERIFIED CUSTOMER
Always pleased!
12/16/2023
Michelle B. VERIFIED CUSTOMER
Thank you for everything today, appreciate it!!
12/16/2023
Igor S. VERIFIED CUSTOMER
Scheduled appointment to program a second key and to be helped with technology ended up with digital key delivered without mechanical insert and technology specialist was busy with other customers at the time not exactly what can be called luxury experience
12/16/2023
Dennis R. VERIFIED CUSTOMER
Ian was courteous, knowledgeable and took time to explain the sequence of the process and the options. A true representative of the Metro Lexus customer service goals.
12/16/2023
Cheryl F. VERIFIED CUSTOMER
Very informative with the car’s technology and always willing to help.
12/15/2023
THOMAS G. VERIFIED CUSTOMER
I like my RX450 too much to sell????
12/15/2023
Vershall H. VERIFIED CUSTOMER
Mr. Palacio is very professional and efficient. He always provides nothing less than extraordinary customer service!
12/15/2023
Rosalind M. VERIFIED CUSTOMER
Bill always cares!
12/15/2023
Jose J. VERIFIED CUSTOMER
Yes anthony was the best good servise and very efficient and all aspects