The facility is well maintained and easy to navigate. Helen is professional, knowledgeable , and pleasant. Thanks for a great experience and keep up the good work.
2/3/2024
Rosanna R. VERIFIED CUSTOMER
Javier was great ???? he always provides going beyond the best service to his customers and we really appreciate him. Thank you ????
2/3/2024
Nathan V. VERIFIED CUSTOMER
Why is it necessary to text me 15 minutes before my car was ready and completely forget about me for 1.5 hours what a complete waste of time especially when he was 10 feet from where I was sitting in the lounge area, and then when I asked him how much longer he still did not respond for another 15 or 20 minutes just a complete UTTER waste of time NOT that great of customer service experience:( I even ARRIVED 45 minutes before my appointment . . .
2/3/2024
Rhonda M. VERIFIED CUSTOMER
Kay is simply the best!!! She is knowledgeable, patient and thoughtful.
2/3/2024
John J. VERIFIED CUSTOMER
I’m always satisfied with the service experience with Tony.
2/3/2024
Elizabeth D. VERIFIED CUSTOMER
This is definitely a job well done. I enjoyed my free coffee, water & snacks while we waited
2/3/2024
Patricia P. VERIFIED CUSTOMER
Justin has always been very helpful and professional every time I come to service my car . He certainly makes feel that I belong to the Lexus family.
2/3/2024
Henry R. VERIFIED CUSTOMER
Please no comment terrible advisor
Needs to understand n look up previous service records .
2/3/2024
Allison C. VERIFIED CUSTOMER
Mark Gray was absolutely fantastic! 10/10 for customer service!
2/3/2024
Judy S. VERIFIED CUSTOMER
Great customer service ??
2/3/2024
Vance H. VERIFIED CUSTOMER
The service was great. Thanks
2/3/2024
Tammy L. VERIFIED CUSTOMER
Helen was very kind, patient and considerate. She was the best service person I could have had. God bless her and Lexus is lucky to have her as an employee!! I will definitely be back. Thank you!
2/3/2024
Susan A. VERIFIED CUSTOMER
He takes time yet efficient . He is able to explain info in a very understandable and non condescending manner . Thank you ????
2/3/2024
Jose R. VERIFIED CUSTOMER
Great job, thanks guys
2/3/2024
Gabriella B. VERIFIED CUSTOMER
I’m very happy with your service. Thank you for a pleasant experience that could easily have been stressful.
2/3/2024
Kathleen S. VERIFIED CUSTOMER
Kristina is wonderful and very professional and not pushy !
I give her a 10!!!
2/3/2024
John N. VERIFIED CUSTOMER
Great service!
2/3/2024
Robert R. VERIFIED CUSTOMER
Friendly, professional, well organized, efficient.
2/3/2024
Christy C. VERIFIED CUSTOMER
Vanessa is fantastic. It's such a joy to work with her. She's talented and very personable.
2/3/2024
Gayle P. VERIFIED CUSTOMER
Adam did a great job. He answered all of my questions and was very helful.