Jesse offered outstanding customer service! He understood what I needed and delivered my car promptly.
2/15/2026
Ayden T. VERIFIED CUSTOMER
Always nice to see Gerardo.
2/15/2026
Carlos S. VERIFIED CUSTOMER
I am very satisfied with Lexus customer service. Mr. Christian Santos went beyond my expectations to make sure I was happy with the service.
Once again, Thank You Christian !!!
2/15/2026
Jennifer L. VERIFIED CUSTOMER
Alejo is always great to work with. Service was also great. Thank you.
2/15/2026
Parisa S. VERIFIED CUSTOMER
He was amazing! Thank you Sebastian
2/15/2026
Andrea L. VERIFIED CUSTOMER
I will always go to Lexus because their Service Department is the best! I wouldn’t consider purchasing any other make of vehicle.
2/15/2026
Willis G. VERIFIED CUSTOMER
I had a great experience working with my service representative at the Lexus dealership. From the moment I arrived, they were professional, knowledgeable, and attentive to my concerns. They took the time to clearly explain the service process, provided accurate timelines, and kept me updated throughout the visit.
2/15/2026
Rossana E. VERIFIED CUSTOMER
Sean was very helpful and kept me updated during the service.
2/15/2026
Angela B. VERIFIED CUSTOMER
Arturo has been amazingly wonderful from the day I started coming there nearly 4 years ago. He and Marcos the service mechanic are a phenomenal team. They fully represent the Lexus brand wonderfully and always do quality work, address any concerns I have, and have proven to be consistently reliable for years. I value them as well as the rest of the Lexus family highly and have spurred many of my personal friends to purchase Lexus vehicles and suvs. Thank you for having Arturo and Marcos there. I feel very secure with them working on my vehicle. And thank you for a wonderful overall staff! Lastly, the new video service you offer is impeccable. It gives me so much more confidence knowing what has been done and what needs to be done and it builds a trusting relationship between the customer and lexus. Who's ever idea that was, job well done!
2/15/2026
Phuong N. VERIFIED CUSTOMER
She got the best customer service ever
2/15/2026
Mary H. VERIFIED CUSTOMER
Totally satisfied with routine service
and the personnel
2/15/2026
Lanny K. VERIFIED CUSTOMER
Very happy with the service
2/15/2026
Maxwell K. VERIFIED CUSTOMER
The overall service at JM Lexus is outstanding. The culture is top notch and your competitors can learn a few things from JML.
Just 10’s across the board. Leo Cisneros is incredible and so is the entire service team
2/15/2026
James W. VERIFIED CUSTOMER
It was a job well done..And Luis was superb
2/15/2026
Rachel P. VERIFIED CUSTOMER
Yes everything is fine and I will.
Thank you.
2/15/2026
Melvin B. VERIFIED CUSTOMER
????
2/15/2026
Donald K. VERIFIED CUSTOMER
Great service.
2/15/2026
June C. VERIFIED CUSTOMER
Things were changed in the car so I can’t make phone calls or receive calls. I was not happy with the service overall.