Roberto is very professional and kind. Great customer service!
1/15/2025
James C. VERIFIED CUSTOMER
I need to let you know that James passed away last October. I am his wife Shirley and I was very happy you took care of my problem today.
1/15/2025
Shourky A. VERIFIED CUSTOMER
Very professional job. Thank you so much for everything.
1/15/2025
Waymon J. VERIFIED CUSTOMER
Excellent service
1/15/2025
Matthew E. VERIFIED CUSTOMER
Nick is personable, trustworthy, and efficient. Thank you.
1/15/2025
Jerome S. VERIFIED CUSTOMER
You are welcome
1/15/2025
Lynette G. VERIFIED CUSTOMER
Maryann was the epitome of excellent customer service. She was extremely helpful and knowledgeable. I have never been to a car dealership before that has shown this level of concern and friendliness. I am so happy I bought my Lexus from Lexus Escondido. Maryann made sure all my needs were met and everything was taken care of just the way she assured me it would be. Lexus is lucky to have this young woman on their team!
1/15/2025
Madhusudan S. VERIFIED CUSTOMER
Excellent service !
1/15/2025
Amna T. VERIFIED CUSTOMER
Yes the wait time was long but the staff and various amenities offered helped make the wait less painful. From the recovery lounge to the coffee bar offering drinks and treats and charging station. I was honestly amazed. The car wash was the cherry on top. Cannot say enough kind words for the staff constantly checking up on me to make sure I’m comfortable and if I needed anything.
1/15/2025
Terrence S. VERIFIED CUSTOMER
Ken Stringer was such a pleasure.
1/15/2025
Not-Provided O. VERIFIED CUSTOMER
I know is team work to service or fix cars. But he is the person I drop of my car and pick it up again. I have to bring the car back again. Not to happy right now.
1/15/2025
Phillip P. VERIFIED CUSTOMER
Great experience
1/15/2025
Margaret S. VERIFIED CUSTOMER
Jeff and everyone were great. I had excellent service.
1/15/2025
Walter W. VERIFIED CUSTOMER
PROFESSIONAL CUSTOMER SERVICE
1/15/2025
Kayla M. VERIFIED CUSTOMER
Larry was professional, kind, and helpful. It was a pleasure working with him! Thanks Larry for your attention to detail and swift support.
1/15/2025
Olivia J. VERIFIED CUSTOMER
Excellent experience!
1/15/2025
Kate M. VERIFIED CUSTOMER
Always a good experience. Nick is a wonderful employee.
1/14/2025
Llc A. VERIFIED CUSTOMER
Very good service.
1/14/2025
Penny S. VERIFIED CUSTOMER
Under unusual circumstances Adi from Lexus service made a good effort to diagnose my BMW’s issue. They were unable to do so but let me know right away my car would have to go to BMW. Thank you, Adi, and your team for the effort and getting back to me so quickly.