Very happy with the service I received and with Christian Burke.
1/18/2025
Jack L. VERIFIED CUSTOMER
Thanks you guys are the best
1/18/2025
Lizabeth Story. VERIFIED CUSTOMER
Vanessa was very kind and helpful in getting the car diagnosed and in quickly getting a loan car for while my car was in service. That made a big difference in the experience overall.
I am uneasy with the fact that the cause of the malfunction was not found, but am satisfied that they did everything reasonable to address the issue. Were it not for Vanessa's kindness and good cheer through the interactions, I suspect that I would have been upset about the lack of resolution of the problem, so she is a credit to the agency.
1/18/2025
Ushraf N. VERIFIED CUSTOMER
To whom it may concern
would like to express my gratitude to this employee’s Alyssa White for her helpful,
friendly, and courteous professionalism. Every time I have gone to your dealership.
she has always had a cheerful personality and always has a smile and is very
helpful. Her customer service skills are exceptional.
?In return I have referred many of my associates and friends to this dealership because
of how well I am treated every time I have shopped here.
?She is an asset to your organization and I wanted to reach out and let you
?know that it is because of service associates like her, that will keep many
?patrons coming back time and time again.
1/18/2025
Alan R. VERIFIED CUSTOMER
You guys always do a great job whenever I bring my vehicle in. Thank you to Alyssa and the rest of your guy’s team for being exemplary employees.
1/18/2025
Ruth F. VERIFIED CUSTOMER
Bill Horvath is outstanding. We appreciate his service.
Ruth F
1/18/2025
Eloise S. VERIFIED CUSTOMER
Helen is awesome and I appreciate her very much. I like Crown Lexus Staff and will continue for sure
1/18/2025
Raj D. VERIFIED CUSTOMER
Anthony is one of your best service representative.
I will give him 5 out of 5 stars.
1/18/2025
Fe P. VERIFIED CUSTOMER
I’m not satisfied with the service . There’s nothing wrong with my service consultant Alex . He was very nice , pleasant and very professional. He had a day off and He was honest of telling me that . So the day he was off , no one was updating me with the status of my car . I called at least 3 time cuz I don’t know if the car is done or what not . A lady answering the phone is the one updating me , telling me I my car is not done and She will have someone to call me . Unfortunately the day was over , and no one EVER called me !!!!
Then today I just got a text message that my car is done . I was expecting a person will call me and explain what was done . I called and I was put on hold for several minutes . It was frustrating .
Thanks for the car loaner , I was able to do my errands while the car was serviced.
1/18/2025
Marilyn Jo. VERIFIED CUSTOMER
Gleen was a great help and extremely accommodating. He always go far beyond to make life just a little bit easier
1/18/2025
Kyle U. VERIFIED CUSTOMER
Christian is always professional and so polite. He’s a great asset to the team!
1/18/2025
Elena Pederson,. VERIFIED CUSTOMER
Absolutely
1/18/2025
Richard R. VERIFIED CUSTOMER
I always appreciate your services.
1/18/2025
Olivia F. VERIFIED CUSTOMER
Sergio and everyone at Lexus was great!
1/18/2025
Thang P. VERIFIED CUSTOMER
Price for repair estimate was high, but tha is expected from any luxury dealership, the most important choice when it comes to making a decision on whether to go with the dealerships quote or find somewhere else to go that you know will be more economical, is the customer service, we were treated with respect and thr utmost courtesy hence we decided for lexus of las vegas to repair our vehicle, we value customer service over my monetary gains/losses
1/18/2025
Sylvia W. VERIFIED CUSTOMER
Tayler was very patient with my many questions!
1/18/2025
Zynthia W. VERIFIED CUSTOMER
I took my car for its routine service. Mr Conner was my advisor. He was friendly, and assisted me quickly. He explained the work being performed on my vehicle and the prices for the recommended services. My service and wash was completed in less than 2 hours. I was very happy with my service experience.
1/18/2025
Jason L. VERIFIED CUSTOMER
Fantastic service thank you!
1/18/2025
Leora M. VERIFIED CUSTOMER
Thanks
1/18/2025
Vincenzo V. VERIFIED CUSTOMER
Very professional-Joel Gooding is the best for customer service!!