We were a little disappointed in the cleaning of the inside of the vehicle and how spotty and streaky the windows were. Other than that everything was ok. Not sure why, but when we lock the doors the rear side mirrors do not fold in.
1/25/2025
Brett D. VERIFIED CUSTOMER
Anthony is the best. Provides the best transparency, honest and trust. His follow-up on appointment days is above satisfactory. I’d recommend him to other Lexus owners for servicing their car any day.
1/25/2025
Emilio V. VERIFIED CUSTOMER
I was very satisfied with the service and specially his attention. I would definitely go to him next ssrvice
1/25/2025
Allison L. VERIFIED CUSTOMER
Edward was great! I intended to wait for my car, but due to the estimated time to complete the maintenance I decided to go home. He was able to get me the Uber rides home and back quickly. Also, once I got back to pick up he was with a customer but saw me waiting and took a second to hand over the keys, final invoice and inspection report. Thank you!
1/25/2025
Bertina W. VERIFIED CUSTOMER
Thank you!
1/25/2025
Pamela C. VERIFIED CUSTOMER
Nicholas was very polite and acommodating.
1/25/2025
Derry A. VERIFIED CUSTOMER
Anthony is doing a wonderful job. I appreciated the price match you extended for new tires. A tad disappointed when one service person said no loaners available (this was an unexpected flat and emergency). I called back and another service member was super helpful and said, of course we have a loaner for you. Thank you. It really helped especially now that your beautiful new facility is so far north! Thank you.
1/25/2025
Howard M. VERIFIED CUSTOMER
Great customer support provided and is appreciated
1/25/2025
Catherine A. VERIFIED CUSTOMER
Great service
1/25/2025
Carole A. VERIFIED CUSTOMER
Very satisfied!
1/25/2025
Patty R. VERIFIED CUSTOMER
Mark Gray was very happy and energetic for early in the morning. He was knowledgeable and he took very good care of me. He even had my car washed because it was dirty. My service experience was very good as usual. I don’t enjoy paying my big bill but I am happy knowing my car been serviced properly.
Thank you. Patty R
1/25/2025
Ruzanna M. VERIFIED CUSTOMER
Thank you ????
1/25/2025
Paul C. VERIFIED CUSTOMER
Awesome service , very happy with Christian Santo
1/25/2025
Steven K. VERIFIED CUSTOMER
Adi is great
1/25/2025
Alina Z. VERIFIED CUSTOMER
Great fast service. Kay is very professional and extremely nice.
1/25/2025
Nikki R. VERIFIED CUSTOMER
Tyler and Vanessa are awesome. Would never go anywhere else
1/25/2025
Denise M. VERIFIED CUSTOMER
I am more than completely happy with the service I was provided by Christian Santos! I feel he is very trustworthy and has my best interests when dealing with him. He explains everything throughly to make sure I understand. I will highly recommend him to friends that have their vehicle serviced by Lexus!
1/25/2025
Afaf I. VERIFIED CUSTOMER
Helen was awesome!
She listened to my concerns n together with Cooper they fixed the problem.
Thanks a million ;)
1/25/2025
Jacob S. VERIFIED CUSTOMER
Great customer service staff was friendly and willing to answer any questions.