She helped me when my license was about to expire same day I brought my car in for service. She was very helpful!
1/28/2025
Janet F. VERIFIED CUSTOMER
Pleasant service as always. Came in for a recall repair and asked to also fix the sound as I no longer have voice navigation and I am unable to hear phone calls. This was not fixed so I will have to bring it back to gave fixed.
1/28/2025
Dennis E. VERIFIED CUSTOMER
Usual good service
1/28/2025
Adam H. VERIFIED CUSTOMER
Travis was great!
1/28/2025
Morris L. VERIFIED CUSTOMER
Too expensive
1/28/2025
Margaret H. VERIFIED CUSTOMER
As always a great experience
1/28/2025
Samantha G. VERIFIED CUSTOMER
Overall good experience. Greatly appreciate being able to use a loaner car while my car is being serviced, such a blessing. Thank you again.
1/27/2025
Kyle M. VERIFIED CUSTOMER
Jesse was super helpful and even though it was super busy that Saturday I didn’t feel like he just rushed me through and was very happy with my vehicle’s first maintenance appointment.
1/27/2025
Julio C. VERIFIED CUSTOMER
I was very pleased with Danecia's customer service. She was very professional, informative, and courteous. The wait time was not satisfactory at all but I was generally happy with the service. Thank you Danecia
1/27/2025
Barbara M. VERIFIED CUSTOMER
Michael is very personable and thorough. He provides great customer service and really cares about his customer’s experience. A true asset to your team.
1/27/2025
Benjamin C. VERIFIED CUSTOMER
Ken was great! I think the CTRL-ALT-DEL procedure y’all tried worked. The problem has not reappeared. Thanks!
1/27/2025
Oscar C. VERIFIED CUSTOMER
Great service.
1/27/2025
Mikayel N. VERIFIED CUSTOMER
I’m very satisfied with the service. Jorge Navarro, the service consultant did a good job, was very helpful and responsible.
1/27/2025
James M. VERIFIED CUSTOMER
Justin explained what my services included and had my vehicle washed.
1/27/2025
Darryl B. VERIFIED CUSTOMER
I was very satisfied.
1/27/2025
Raul H. VERIFIED CUSTOMER
Have been with Lexus for 14 years now.
Always been treated like a VIP
!
From Cindy and Rodger Aranda to Me Art Gonzalez!!!
They are all the Best at what they do their at Hoy
Fox Lexus !
1/27/2025
Zanetta W. VERIFIED CUSTOMER
Alfred was very helpful with assisting us to service our vehicle.
1/27/2025
Mary R. VERIFIED CUSTOMER
Great service
1/27/2025
Kpc K. VERIFIED CUSTOMER
Today my husband had an issue with a tire on the 2003 430 while driving to Columbus. He took it to Bridgestone who makes the Tires that your service person put on the car. Well, one is on backwards and created a bad ride. The sensor was on as well. Someone needs to come get it and take it back in to correct this problem. Bridgestone would not touch it because of the expensive wheels on the car that are all messed up from exchanging the winter/summer tires.
Debbie