Although I miss the old Lexus dealership facility. Roberto was both professional and courteous
2/18/2025
Katarah H. VERIFIED CUSTOMER
Great Service as always
2/18/2025
ANEL C. VERIFIED CUSTOMER
Everything was fast and easy. Thank you Chow!
2/18/2025
Chiara P. VERIFIED CUSTOMER
As always, Thank you for all that you do! Your help is very much appreciated.
2/18/2025
Christopher W. VERIFIED CUSTOMER
He’s always great I usually ask to be paired with him when I come in for maintenance
2/18/2025
Patrick H. VERIFIED CUSTOMER
All good!
2/18/2025
Ricardo S. VERIFIED CUSTOMER
Excellent.
2/18/2025
Tiprin F. VERIFIED CUSTOMER
My service person was remarkable. He was so kind and helpful he actually made me cry from gratitude. Granted I am emotional from being a victim of the fires but having someone be so kind to me was a welcome relief. Thank you so much Lexus. Thank you for such excellent customer service.
2/18/2025
Richmond Y. VERIFIED CUSTOMER
Everything was working (navigation and radio) before the 12V battery replacement. When I called to inquire about the cost of the battery replacement what was quoted and the price given to me was higher. In addition when my car was returned to me, navigation and radio did not even start up. It is possible it is the anti theft prevention but the customer service rep had already left for lunch and suggested replacing the entire system when it was working fine before this battery replacement. This is worst customer experience ever.
2/18/2025
Sydney N. VERIFIED CUSTOMER
Anthony always gives top notch service, 10 stars!!
2/18/2025
Andrew H. VERIFIED CUSTOMER
He is the best His customer service is exceptional. In that, he listens attentively and not trying to sell me unnecessary service
2/18/2025
Anupam J. VERIFIED CUSTOMER
Adam has always been great and efficient and courteous.
2/18/2025
James R. VERIFIED CUSTOMER
1:15 in. As promised, 3:30 out. No problems.
2/18/2025
Leah G. VERIFIED CUSTOMER
Very accommodating
2/18/2025
Deborah B. VERIFIED CUSTOMER
Still unable to get updated GPS working properly.
2/18/2025
Daniel G. VERIFIED CUSTOMER
Called yesterday at 10:50 and got an appointment at11:30. Was in and out in less than 35 minutes.
2/18/2025
Leigh R. VERIFIED CUSTOMER
He’s great and very accommodating!
2/18/2025
Eleanor M. VERIFIED CUSTOMER
Great service! Explained well what was needed on my car. Hope he’s still around for my next service!
Eleanor
2/18/2025
Edmund N. VERIFIED CUSTOMER
Excellent service! Chow was extremely helpful and provided first rate service! He was responsive and timely keeping me updated about the repairs. Thank you.