Alejo saved the day. Had my battery die on a car purchased 2 weeks prior to my visit and Alejo made it right. He was so caring and resolved the situation for me as best as he could I couldn’t even be mad anymore. He even washed my car. Thanks to Alejo for going above and beyond
3/19/2025
David S. VERIFIED CUSTOMER
??
3/19/2025
Cindy Sharpell. VERIFIED CUSTOMER
Thank you for your help and service.
3/19/2025
Laura B. VERIFIED CUSTOMER
Great work!
3/19/2025
Mark Y. VERIFIED CUSTOMER
She was awesome everything went great
3/19/2025
Adrian D. VERIFIED CUSTOMER
Chow was very knowledgeable and extremely friendly. Highly recommend lexus escondido
3/19/2025
Amanda D. VERIFIED CUSTOMER
excellent service, it’s always a pleasure taking my car in for its routine services knowing my vehicle will be in good hands. Thanks so much!!
3/19/2025
Roy L. VERIFIED CUSTOMER
Thanks so much Mr Chow for your professional and excellent customer service!!
3/19/2025
Patricia M. VERIFIED CUSTOMER
Excellent service thank you so much
3/19/2025
Raul Cruz. VERIFIED CUSTOMER
We always appreciate the service provided by this dealership. BTW, you may want to check the air conditioner of the loaner car with olates ending in 145. It doesn’t blow cold as ons expects.
3/19/2025
Renee N. VERIFIED CUSTOMER
Everybody there was very nice treating me very well, your service manager was awesome thank you very much
3/19/2025
Karsten &. VERIFIED CUSTOMER
Kay Andrade is very intuitive, and has detailed product information. She understands complex mechanical concepts and was able to extrapolate her knowledge into productive advice helping me to make informed and sensible decisions. I can tell Kay loves her work and she uses it to help her customers. I will be glad to return for my maintenance ineeds in the future. Thanks for taking care of my “high-mileage” GX460.
3/19/2025
Beverly C. VERIFIED CUSTOMER
Jennifer was very caring, concerned and knowledgeable
3/19/2025
Bobyak, April. VERIFIED CUSTOMER
I can’t recommend Tyler Payne and Lexus Escondido enough! Tyler is incredibly responsive, honest, reliable, and truly trustworthy. Every time I need service, he helps me quickly and efficiently, making the entire process smooth and stress-free. I only trust him and this dealership with my Lexus, and they continue to exceed my expectations. Thank you, Tyler, for your outstanding service!
3/19/2025
Linda T. VERIFIED CUSTOMER
Tyler Payne is always professional & gets the job done
3/19/2025
Mariam Y. VERIFIED CUSTOMER
Very well
3/19/2025
James R. VERIFIED CUSTOMER
One more thing. I was told initially that this was the 6 month service but Mike changed the 6 month service to the 12 month service because Crown received the car in May.
Not sure what to think but I’m still very satisfied with Crown and Mike
Thanks
Jim