Hello ,
I did receive excellent customer service.
Thank you Lexus of Glendale.
4/2/2025
Maria R. VERIFIED CUSTOMER
Gracias por su atención y amabilidad
4/2/2025
Ambreel V. VERIFIED CUSTOMER
Thank you Justin for assisting me
4/2/2025
Dennis R. VERIFIED CUSTOMER
On the day of service four people were before me. One customer walked before all of us and received service. Robert recommended factory 30,000 mile service with out explaining each service to be completed. Since I checked on line before my service I agreed on the recommended service. It took 4 hours to complete the service. The Thec servicing my lexus texted me and recommended a wheel alignment which I didn’t need. I declined. While making payment Robert did not go over the service items with me. I had a low tire light on and I was expecting him to tell me it was corrected. Snake we empty and the coffee machine did not work. No out of service sign posted anywhere. I informed the attendant and he stated he knew it didn’t work. The service at the old and new location regretfully were sadly less that I expected.
4/2/2025
Sandi L. VERIFIED CUSTOMER
Treated very nicely. Feel very comfortable and happy to be a customer. Felt welcome. The team work between service representative and the service manager was impressive.
4/2/2025
Henry M. VERIFIED CUSTOMER
Roberto and the service team repaired and resolved the issues with my GX.
Thank you very much.
4/2/2025
Eleanor A. VERIFIED CUSTOMER
Michael Conner was very professional & answered every question I had .I appreciate great customer service thank you
4/2/2025
Silvia M. VERIFIED CUSTOMER
Great service ! Anthony was very polite and respectful … he answered all questions asked ! All went well!
Thank you ????
4/2/2025
Anthony R. VERIFIED CUSTOMER
A+Service … Highly recommended
4/2/2025
Stephanie L. VERIFIED CUSTOMER
Excellent service
4/2/2025
Dorothy E. VERIFIED CUSTOMER
Where are the chocolate chip cookies?
4/2/2025
Fardad B. VERIFIED CUSTOMER
Good service!
4/2/2025
Roger C. VERIFIED CUSTOMER
Everyone was very nice and efficient. Thank You
4/2/2025
Roberto L. VERIFIED CUSTOMER
Job well done
4/2/2025
Sue G. VERIFIED CUSTOMER
Tyler is a great ambassador for Lexus, very personable & helpful.
4/2/2025
Karen J. VERIFIED CUSTOMER
Great service from Frank Sepulveda
4/2/2025
Alfredo E. VERIFIED CUSTOMER
Both Kristina and Justin were very helpful to me. Even the rep who received my vehicle at the driveway. He was very accommodating when I arrived. The video of the mechanic working on my vehicle was very informative. He was very detailed on letting me know the status of my vehicle. All were very professional and polite.
4/2/2025
Marc H. VERIFIED CUSTOMER
Vince and the Lexus Team was very helpful today. Thank you
4/2/2025
Bill S. VERIFIED CUSTOMER
David is awesome he answers all my questions and gets me and out in a timely manner. Good Job David!!