Great service. I was very pleased with my service advisor. He was very kind and helpful. He should be commended for doing such a great job.
4/15/2025
Edward L. VERIFIED CUSTOMER
I like Jose. I find him to be honest and trustworthy
4/15/2025
Marney D. VERIFIED CUSTOMER
We always trust Joel Gooding as our service advisor and Lexus with our service!! Thank you!
4/15/2025
John P. VERIFIED CUSTOMER
Joe is an excellent service rep. He really takes a personal interest in making sure that your car is safe and has exactly what it needs now and in the future. I owned LEXUS‘s for 20 years. They are great cars but JM LEXUS is an outstanding standup dealership And Joe is someone who treats you like family and really cares..
4/15/2025
Angel W. VERIFIED CUSTOMER
One of my favorites to see in the service department! Very polite and informative!
4/15/2025
Edward E. VERIFIED CUSTOMER
Great service, friendly smiles.
4/15/2025
John C. VERIFIED CUSTOMER
Erik was responsive to our issues and he explained what we needed and why the repairs had to be done. His customer service was very good. We plan to continue to use his services for both of our cars. We were very impressed with Erik.
4/15/2025
Marion E. VERIFIED CUSTOMER
If you want to it’s OK. I have no intention to sell my car that is so new and so wonderfully maintained at Lexus. My car is in impeccable condition, but there is always a chance if the offer is good.
4/15/2025
Karen S. VERIFIED CUSTOMER
Great attentive service from Nicholas. Much appreciated!
4/15/2025
Lisa C. VERIFIED CUSTOMER
Service was great and Frank took the extra time to answer the questions that I had with it being my first service on my new vehicle.
4/15/2025
Larry T. VERIFIED CUSTOMER
Outstanding best describes the customer service I received at the dealership, Everyone, I mean everyone I encountered were pleasant, cool and dedicated . It was a pleasure being there and service was rapid and thorough.
4/15/2025
Shane T. VERIFIED CUSTOMER
Good Job
4/15/2025
Pirouz G. VERIFIED CUSTOMER
Very professional
4/15/2025
Ruby . VERIFIED CUSTOMER
We were very pleased with our service advisor Chow, Lexus is fortunate to have one of the Marine Corps finest on their team. He is the only person from the dealership that has ever inquired about our satisfaction with the vehicle