Excellent customer service from Chico which will have me coming back to JM Lexus definitely!
4/17/2025
Harlene D. VERIFIED CUSTOMER
The service and the advisors are all very helpful and personable.
4/17/2025
Juana C. VERIFIED CUSTOMER
I love wendy
4/17/2025
Ines V. VERIFIED CUSTOMER
They didn't fix the digital key, nor did they put in a reed switch that came out.
4/17/2025
Chistopher A. VERIFIED CUSTOMER
Justin made the experience great!
4/17/2025
Michael B. VERIFIED CUSTOMER
I have a 2020 Nx300. I bought off lease a year ago. I have 23,000 miles. I drive less than 4,000. Miles a year.Do you think I need a new car?
4/17/2025
Abt Family. VERIFIED CUSTOMER
Let me be clear, your people are friendly and professional, but your POLICIES AND PROCESSES are very poor. If you want to discuss further please call me.
Fred Abt
****-****-xxxx
4/17/2025
Richard K. VERIFIED CUSTOMER
While it was an upsetting experience because I took the car in for the 30000 service and your team discovered an oil leak which required the car to visit with you for a few days instead of a few hours. Chauncey was super in keeping updated and working with rest of the team to get the car back to us as quickly as possible. We greatly appreciated this as we leave on a trip tomorrow. So in short Chauncey took what could have been a bad experience and made it good for us.
4/17/2025
Chantal L. VERIFIED CUSTOMER
Thank you.
4/17/2025
Lizbeth G. VERIFIED CUSTOMER
Mark is my favorite service advisor! He helped me a while ago and now I continue to always ask for him. He’s great on top of friendly and very professional. Thank you Mark!
4/17/2025
Gang Of. VERIFIED CUSTOMER
You're welcome!
4/17/2025
Marilou D. VERIFIED CUSTOMER
Excellent customer service.
4/17/2025
Olivia A. VERIFIED CUSTOMER
I had an excellent experience with Marco Tony Chavez. I felt valued and well taken care of.
4/17/2025
Jeff George. VERIFIED CUSTOMER
Strange to not see any cars in shiwroim
4/17/2025
Dominic H. VERIFIED CUSTOMER
Adam was such a pleasure to deal with! He was helpful, quick to answer questions, very friendly, and make me feel completely at ease! I was glad to have him helping me out.
4/17/2025
Teresita D. VERIFIED CUSTOMER
yes
4/17/2025
Byron H. VERIFIED CUSTOMER
JM Lexus: Great dealer and great service!!!
4/17/2025
Richard P. VERIFIED CUSTOMER
Treated well thank you
4/17/2025
Armen M. VERIFIED CUSTOMER
David is great. Always helpful and gets things done.
4/17/2025
Ahanaf F. VERIFIED CUSTOMER
Bill Horvat is great person welcoming and friendly
Thanks.