Kay was very professional and kept me informed on the status of my vehicle. I appreciate the excellent performance of all involved in the servicing of my vehicle.
4/18/2025
Alexander C. VERIFIED CUSTOMER
Everyone was very nice a courteous. There was some communication issues between the different parts of the service department however. I had just had my new car ceramic coated and was advised not to wash the car for a few days to allow the coating to set. I requested that the car not be washed. It was even indicated on the service order not to wash the car. When I came to pick up the car it had been washed however. This was acknowledged by the valet and also evident by the water dripping from parts of the car
4/18/2025
Frances O. VERIFIED CUSTOMER
I am always treated as a valued customer.
I love my Lexus and the team at Lexus located on W.Sahara.
Thank you,
F. Oliveri
4/18/2025
Jose A. VERIFIED CUSTOMER
Fast easy process. Professional stuff
4/18/2025
Walter S. VERIFIED CUSTOMER
Very helpful
4/18/2025
Martin M. VERIFIED CUSTOMER
Danicia was awesome as usual! She kept me up-to-date on everything that was happening and my car was delivered back to me on the day she said it would. Truly appreciate her professionalism! Give her a raise now!
4/18/2025
Linda A. VERIFIED CUSTOMER
Overall very satisfied
4/18/2025
Amber C. VERIFIED CUSTOMER
All concerns were addressed and taken care of. Great communication and I was provided a courtesy Lexus which I absolutely enjoyed driving. Thank you
4/18/2025
Kimberly J. VERIFIED CUSTOMER
My advisor Kay is EXCELLENT!
4/18/2025
Ming W. VERIFIED CUSTOMER
Excellent service
4/18/2025
Richard P. VERIFIED CUSTOMER
Courteous and consumer oriented.
4/18/2025
Francisca P. VERIFIED CUSTOMER
As always, Ivan is our man to go to. He is always professional, knowlegable,and very approachable. He speedily answered all our questions. We consider him an asset to Lexus.
4/18/2025
Brianna S. VERIFIED CUSTOMER
Kay as great!! She treated me like family!
4/18/2025
Laura P. VERIFIED CUSTOMER
Excellent!
4/18/2025
Pamela O. VERIFIED CUSTOMER
Since I bought my car in 2010 for the entire 15 yesrs Lexus of Omaha
have been the only people who have ever touched my car and I believe that's the reason my car has stayed in such good shape. Thank you so much!!
4/18/2025
Lorraine D. VERIFIED CUSTOMER
Mike Conner was a very nice man.
4/18/2025
Sebastian C. VERIFIED CUSTOMER
Jeff Miller interrupted his lunch so service could begin early on my car since I had arrived earlier than my scheduled appointment. I live in Geauga county .
He was professional, polite and accommodating. I have owned Lexus cars for over 25 years. This by far was my best encounter.
4/18/2025
Marta K. VERIFIED CUSTOMER
He did great and explained everything.
4/18/2025
Garth C. VERIFIED CUSTOMER
Sam is great! Very courteous, helpful, detailed and knowledgeable. Loved working with him.