Getting my car serviced went smoothly and efficiently. Vince was polite and asked if I had any concerns I wanted to be looked at. The car was ready for pick up at the time I requested. Excellent service. Thank you.
4/10/2026
Jennifer C. VERIFIED CUSTOMER
Great service.
4/10/2026
Marlene M. VERIFIED CUSTOMER
The experience was amazing and Brandon was very helpful and answered all my questions
4/10/2026
Martin L. VERIFIED CUSTOMER
We appreciate your service but some questions are not well answered kindly. Thank you.
4/10/2026
Froilan Q. VERIFIED CUSTOMER
Check in was good. The service done promptly! Only thing is my key battery was low and no one offered to replace it. I will have come back to have it replaced.
4/10/2026
Jose C. VERIFIED CUSTOMER
My service advisor Christian Santos was amazing. Chris has great customer service and always makes sure all my questions or concerns are answered. I will always recommend family or anyone that drives a Lexus to go see Christian Santos at Crown Lexus. Keep up the great work Chris!! Thank you again for everything.
4/10/2026
Wivina F. VERIFIED CUSTOMER
As always they do a good job. Otherwise I am not coming back.
4/10/2026
Jeffrey E. VERIFIED CUSTOMER
I went in for headlight initialization which take no more than 10 minutes but your tech was not through and did not perform the headlight level. Which also doesn't take long to do specially when he had the diagnostic tool connected. So for the 200 dollars 5 minutes work at least be thorough. On Contrary you can spend more time inspecting the car on what other services can be done. Just doesn't sit well with me.
4/10/2026
Marshall L. VERIFIED CUSTOMER
Helen is great and professional as always . Dealership is always clean and a pleasure to be in .
4/10/2026
Faith E. VERIFIED CUSTOMER
Kay is a great service agent…
4/10/2026
Ingold Family. VERIFIED CUSTOMER
Your feedback system does not appear to work.
4/10/2026
Norma M. VERIFIED CUSTOMER
Arturo was amazing great customer service and very informative.
4/10/2026
Loria B. VERIFIED CUSTOMER
Aaron is always so nice and helpful. And treats us right.
4/10/2026
Steven W. VERIFIED CUSTOMER
Great service easy to work with keeps me up-to-date
Very satisfied as always
4/10/2026
Rick H. VERIFIED CUSTOMER
Joe is consistently knowledgeable, thoughtful, and polite. We treasure him as our POC.
4/10/2026
Lavay L. VERIFIED CUSTOMER
Everyone is so professional and curtious. I appreciate everything that they do for my car. Because of my age, this will probably be my last car. If only we could turn back time. ????????
4/10/2026
David L. VERIFIED CUSTOMER
Chauncey is the man!
4/10/2026
Maricruz S. VERIFIED CUSTOMER
Always so wonderful and professiona! Thank you!
4/10/2026
Colleen C. VERIFIED CUSTOMER
Shedrick was professional, informative and very helpful!
Excellent service