Chris is always professional and goes above and beyond to help his customers. He is a great asset to your team.
5/8/2025
Thomas B. VERIFIED CUSTOMER
Great service
5/8/2025
Mark V. VERIFIED CUSTOMER
Service at JMis always impeccable. Omar Maeda was awesome and made me feel very comfortable by letting me know exactly what the deal was.
5/8/2025
Kersi P. VERIFIED CUSTOMER
Nick was very friendly and helpful. He addressed all our concerns.
5/8/2025
Natalie S. VERIFIED CUSTOMER
Always great service from Alejo!
5/8/2025
Peta-Gaye J. VERIFIED CUSTOMER
Very polite demeanor and precise service.
5/8/2025
Geofrey G. VERIFIED CUSTOMER
Tyler is consistently a professional and excellent to work with
5/8/2025
Ellen L. VERIFIED CUSTOMER
David took excellent care of me. thank you
5/8/2025
Kelsey A. VERIFIED CUSTOMER
I had an amazing experience at Keyes Lexus. From the moment I parked my car at the service line, the staff was friendly and helpful. Danecia made the whole process smooth - ensuring I felt comfortable throughout the process. She is top-notch, service technician. In addition, her ability to communicate in a friendly manner with me was very important. In addition she was very professional. Making each person feel comfortable and special; is imperative. Thanks for your exceptional, customer service, Danecia. “I will be returning!”
5/8/2025
Gregory S. VERIFIED CUSTOMER
Battery died on me the same afternoon at Costco. After Lexus said the battery was good. The battery was tested at only having 10 volts. That put me in a very bad predicament
5/8/2025
Joseph C. VERIFIED CUSTOMER
Glen was great .????
5/8/2025
Xavier J. VERIFIED CUSTOMER
Thank you for your service. Michael Connor was polite and the service got done quickly, thank you so much.
5/8/2025
Desiree E. VERIFIED CUSTOMER
Very helpful and professional
5/8/2025
Joyce S. VERIFIED CUSTOMER
Alyssa has been my advisor since my first service dept visit. She’s a great worker. Super friendly, efficient, knowledgeable, communicative.
5/8/2025
Leslie A. VERIFIED CUSTOMER
Great service from Vahagn and his team!
5/8/2025
Rocky G. VERIFIED CUSTOMER
No thank you for having such amazing people work for Lexus. Especially Christian he always goes above and beyond what is expected of him. He really cares about the well being and complete satisfaction of all the Lexus customers. I'm sure his garde A assistance is not just shown to me but to all the people he works with.
5/8/2025
Kelley H. VERIFIED CUSTOMER
Amanda is doing everything in her power to make all the errors/issues right. I’m extremely disappointed with Lexus but Amanda is helping regain my faith in Lexus Escondido…
5/8/2025
Maria O. VERIFIED CUSTOMER
Thank you Christian
5/8/2025
Denys P. VERIFIED CUSTOMER
Kay is the best. She took care of everything
5/8/2025
Tianji Z. VERIFIED CUSTOMER
Anthony was super good in helping me on the car maintenance. Good communication and explanation about the issues and the fixes. Thanks a lot!