Anthony Pastoral is a terrific service consultant who makes sure the customer, myself gets the correct diagnosis and that the final repair decision is mutually agreeable and affordable for the customer.
I felt cared for and that I was in good hands with Anthony that he would definitely get the job done satisfactorily. I feel that the entire Keyes Lexus Service dept is full of experienced experts and engineers. Anthony always gets me the best service, is extremely knowledgeable and incorporates good common sense.
5/12/2025
An H. VERIFIED CUSTOMER
Thanks Christian !
5/12/2025
Olivia C. VERIFIED CUSTOMER
She's helpful.
5/12/2025
Tanya D. VERIFIED CUSTOMER
Chauncey is always very friendly, professional & helpful
5/12/2025
Elaine S. VERIFIED CUSTOMER
I have been dealing with this Lexus since the car was shipped from NJ and it has always been a pleasure to do business with you and Va
Vahagn for almost 18 years now. He is simply the best.!!
5/12/2025
Nicole G. VERIFIED CUSTOMER
Michael was very nice and efficient. He was happy to help and went through what I needed thoroughly which I really appreciated. Thank you, Michael!
5/12/2025
Melissa D. VERIFIED CUSTOMER
Great customer service.
5/12/2025
Erik F. VERIFIED CUSTOMER
Anthony was clear and concise
5/12/2025
Tynisha F. VERIFIED CUSTOMER
Joyce provided outstanding customer service from the time I stepped into the service area. He was kind and very informative.
5/12/2025
Wendi V. VERIFIED CUSTOMER
Alex and team were exceptionally kind as always. Thank you!
5/12/2025
Gabriela S. VERIFIED CUSTOMER
Brandon is an exceptional employee! Very attentive and addressed all of my questions promptly and professionally.
5/12/2025
Bergino S. VERIFIED CUSTOMER
Well organized.
In and out in about an hour.
5/11/2025
Veronica V. VERIFIED CUSTOMER
Ivan has always been great! Great customer service and efficient in his role at the dealership
5/11/2025
Terry-Ann M. VERIFIED CUSTOMER
I had to wait too long upon arrival and the representative did not check in with me to let me know the status. I had to be calling after the place just to hear something and when I was out spending time with my mom is when someone decided to notify me that it was ready. Communication is the key
5/11/2025
Mark B. VERIFIED CUSTOMER
The rep was good but this is the second time my car is in for the same issue.
5/11/2025
Lindsey K. VERIFIED CUSTOMER
Despite being a busy Saturday, Alex was extremely nice and helpful! This was my first time at El Cajon Lexus and I had a great experience. Thank you!
5/11/2025
Jesus Torres. VERIFIED CUSTOMER
Once again
Thank you great service Chow is friendly service writer
J Torres
5/11/2025
Annette K. VERIFIED CUSTOMER
Bill is personable and knowledgeable! He makes the process as smooth as can be. I highly recommend him! Thank you.
5/11/2025
Jasmin C. VERIFIED CUSTOMER
The team was very professional and courteous, and they had me out in half the time that was estimated.
5/11/2025
Chris G. VERIFIED CUSTOMER
My Wife and I are truly grateful for the assistance we received from Lexus of Colorado Springs. You really came to our rescue as the windshield wipers failed on our new Lexus while it was pouring rain and we were returning to Denver from New Mexico. We were treated very well and we returned safely. Thank You!