I wanted the Lexus Enform to be installed but the Lexus computer person said they don’t do that anymore. Otherwise I was totally pleased. Service rep Joe is excellent.
6/13/2025
Gerald H. VERIFIED CUSTOMER
Since this was my first service, I had no idea that it would take so long. It would be helpful to have notice of how long to expect. Also, my matts were not vacuumed. The car came in clean on the outside, all it needed was a light vacuuming.
6/13/2025
Adam Z. VERIFIED CUSTOMER
Nick is amazing. Nice guy, smart, and responsive. Always give top level service. Communicates quickly with updates.
6/13/2025
Georgine T. VERIFIED CUSTOMER
Javier is great. He kept me updated on what was going on with my car and he is always professional and friendly.
6/13/2025
Chelsea F. VERIFIED CUSTOMER
He was very efficient and helped get the service done so quickly and I so appreciate that because I have a baby!!
6/13/2025
Nihal D. VERIFIED CUSTOMER
Kudos to adviisor, staff I dealt with were great,
6/13/2025
Paul H. VERIFIED CUSTOMER
Adi was a pro as always!
6/13/2025
Jane B. VERIFIED CUSTOMER
Always great service!
6/13/2025
Alma G. VERIFIED CUSTOMER
Thank you
6/13/2025
David P. VERIFIED CUSTOMER
As always excellent service from Javier and I greatly appreciate having the use of the loaner vehicle.
6/13/2025
Douglas S. VERIFIED CUSTOMER
No reolution to the key issue. Joe was great but now must get approval from JM Lexus to provide the missing key shank in which the key was never given us when purchased the 2023 RX 350.
6/13/2025
North American. VERIFIED CUSTOMER
Always a pleasure
6/13/2025
Denis G. VERIFIED CUSTOMER
He is very professional and attentive to the needs required. As a Lexus customer, he always has the ideal answers and solutions for any questions. He is a phenomenal employee.
6/13/2025
Andrea J. VERIFIED CUSTOMER
They did a great job, and Kristina is a nice person and approachable.
6/13/2025
Kimberly S. VERIFIED CUSTOMER
Thanks Robert for all your help
6/13/2025
Maxine E. VERIFIED CUSTOMER
It’s always a pleasure getting my service done at Lexus my rep Xavier has always been pleasant and courteous and will make sure my car gets out in a timely manner.