Very professional and explaining aspects of visit. Was very understanding .
Good employee
6/15/2025
Zhixiong L. VERIFIED CUSTOMER
Xavier was very professional and courteous. Everything went smoothly. Thank you for the excellent service!
6/15/2025
Yolanda C. VERIFIED CUSTOMER
No,
6/15/2025
Irene G. VERIFIED CUSTOMER
I only get my car serviced with Tony Hang, he is the best!
6/15/2025
Dane W. VERIFIED CUSTOMER
Billy Bailey was excellent. He explained everything that was found to need attention on my vehicle and what the cost would be. He communicated with me about estimated repair time and ensured I had a loaner vehicle. Although the repairs took slightly longer than expected, Billy communicated with us to ensure we understood why
6/15/2025
Martina T. VERIFIED CUSTOMER
I appreciate, from the moment you drive into Lexus, Customers are acknowledged, and have if a Personal Advisor is Great, I believe Jesse is The Best, his knowledge and expertise, is exceptional. Lexus has changed the car industry standards to The TOP!! I will only buy Lexus, because of the entire car experience, from purchase to the Maintenance Dept.
thank you, Martina T
6/15/2025
Amber M. VERIFIED CUSTOMER
Wow…!!! Great Team effort today!! Triple A was fast to tow.. Service/ Parts Team were on the ball…Kay was my service advisor had it all in motion before I stepped foot on property… Got to even say hello to Amanda Jason and Bryce whom asked if I was okay and if they could do anything !! Felt the love that’s why this is my 4 the Lexus .. Thank Goodness for warranties !!
6/15/2025
Alyce M. VERIFIED CUSTOMER
Thank you
6/15/2025
David B. VERIFIED CUSTOMER
Genuine service
6/15/2025
Joanie N. VERIFIED CUSTOMER
It was all a totally good experience and more than I had hoped for. Thx to Vaughn and Dq
6/15/2025
Brenda P. VERIFIED CUSTOMER
Mark has amazing customer service!
6/15/2025
Patty A. VERIFIED CUSTOMER
Carlos Nunez has been my Service Department contact at JM Lexus for more than 21 years. He is knowledgeable, professional, and is an asset to JM. Most people that I have met that work with him, stay with him. I can honestly say he is “ the best” and I couldn’t ask for more.
JM has the best service experience!
Patty A
6/15/2025
Kimberly P. VERIFIED CUSTOMER
Jesse has exceptional customer service! I felt extremely comfortable with his recommendations and knowledge. ????????????????
6/15/2025
Kesiwaa Nana. VERIFIED CUSTOMER
Love that girl
6/15/2025
Cl Legacy. VERIFIED CUSTOMER
Joel, Ceasar and Q were very kind and professional. Always a pleasure to work with them. Thanks again!
6/15/2025
Michele S. VERIFIED CUSTOMER
I am so pleased with your level of experience and taking the time to fully explain things to me. It was a pleasure to meet Jake and Ali. See you next time!
6/15/2025
Jennifer O. VERIFIED CUSTOMER
Thank you so much for everything! Alexander is the best ☺️
6/15/2025
Helen W. VERIFIED CUSTOMER
Very good
6/15/2025
Conrad M. VERIFIED CUSTOMER
I appreciated the communication and good information Jennifer provided without needing to be prompted. The team was ready for me when I dropped my vehicle and prepared when I arrived to pick it up from the dealership.