My experiences with Jennifer and any other Lexus employees have been great
6/21/2025
Lisa R. VERIFIED CUSTOMER
Just love the service I get here.
6/21/2025
Arnie M. VERIFIED CUSTOMER
Anthony is very helpful
6/21/2025
Ventura H. VERIFIED CUSTOMER
Service was excellent
6/21/2025
Paulo C. VERIFIED CUSTOMER
Very helpful staff
6/21/2025
Daryl H. VERIFIED CUSTOMER
EXCELLENT!
6/21/2025
Charles L. VERIFIED CUSTOMER
Alejo is a superb service advisor.
6/21/2025
Florence F. VERIFIED CUSTOMER
Very competent & courteous staff.
6/21/2025
Thomas F. VERIFIED CUSTOMER
Tino is great
6/21/2025
Christian C. VERIFIED CUSTOMER
Did exactly what I needed them to do. Thx!
6/21/2025
Fred K. VERIFIED CUSTOMER
Glen was very knowledgeable helpful in determining the maintenance needed. He knows his stuff!
6/21/2025
Stanette R. VERIFIED CUSTOMER
No comments
6/21/2025
Karissa P. VERIFIED CUSTOMER
Tony is always absolutely the kindest - most accommodating person ever?
B not only does he care for my car I know one million percent he cares about me and his customers .
He always goes above and beyond what I would ever expect !
He holds the bar very high and is an asset to Lexus.
His personality shines through and keeps me coming to Lexus instead of any other service provider !
6/21/2025
Rafaelito D. VERIFIED CUSTOMER
Outstanding customer service!
6/21/2025
Cardova F. VERIFIED CUSTOMER
A required update on the vehicle's software took too long.
6/21/2025
Randall &. VERIFIED CUSTOMER
Javier Always Deliver! Thank you for being so consistently delivering exceptional service.
6/21/2025
Michael L. VERIFIED CUSTOMER
Jesse was nice but my visit was a waste of time. I came in because I hear screeching sound in my front wheels when driving. My car was dropped off in the morning at 9:45am and I got a text at 4:45p that my car was ready for pickup. Jesse told me that the tech checked my car and didn’t find anything. I drove off and heard the sound instantly. Spent all day, without the car and your service department failed miserably. The sound is loud and clear when driven slowly.
6/21/2025
Monica H. VERIFIED CUSTOMER
Frank was very helpful and informative about the maintenance package that was included with my car and the warranties that I had paid for. He explained the information well and was patient during the process.
Thank you!
6/21/2025
Basilio C. VERIFIED CUSTOMER
My car was serviced in a timely manner. Excellent service overall
6/21/2025
Thi V. VERIFIED CUSTOMER
Sam Lamas handled incident in very professional manner; even though this was not his original transaction consultation for Justin Ross, who was off today. Thank you for JM Lexus services my 3 SUV cars in 22 years ( since April 2004 until present).