Thank you Glenn, he listen to my concerns and addressed them in a professional manner. Easy to talk to.
My only concern was the video the tech guy sent, you were not able to here what he was addressing due to noise in back area and he was talking away from the recording, so it was hard to here what he was addressing. But other then that job well fine. Thank you
7/16/2025
Marshall L. VERIFIED CUSTOMER
The best service always from Helen Kassel and service department . Couldn’t be more satisfied.
7/16/2025
James C. VERIFIED CUSTOMER
I am a customer of the dealership for many, many years. Hands down, the best service experience! The technicians are professional and I have total and unquestionable confidence in their evaluation results as well as repair quality. The service advisors are the best in the industry! Not much more to say! I will be a customer until….
7/16/2025
Karen C. VERIFIED CUSTOMER
I returned to Crown Lexus for car maintenance because of Tino. He has a history of providing top notch service!
7/16/2025
Leanne E. VERIFIED CUSTOMER
Detail was awesome!
7/16/2025
Eduardo R. VERIFIED CUSTOMER
Thanks for your the good service.
7/16/2025
Kanika K. VERIFIED CUSTOMER
Tino did an amazing job with my car! 5 stars. Will definitely come back to crown!
7/16/2025
William P. VERIFIED CUSTOMER
Tino is always fast and friendly.
7/16/2025
Esther C. VERIFIED CUSTOMER
Was very happy and satisfied and people there are very courteous Appreciated their understanding and their willingness to help me get back-and-forth Would not trust my vehicle with anyone else specially with Mr. Jose job well done
7/16/2025
Joanne H. VERIFIED CUSTOMER
Excellent as always.
7/16/2025
Mari C. VERIFIED CUSTOMER
All good
7/16/2025
Angel V. VERIFIED CUSTOMER
Really great customer service and kind employees really answered all my questions you may have.
7/16/2025
Rosy A. VERIFIED CUSTOMER
Alejo Morales was very helpful and friendly. He advised me of what my car needed for the mileage on my car. Appreciate his help.
Thank you!
7/16/2025
Martha L. VERIFIED CUSTOMER
He was good as always
7/16/2025
George S. VERIFIED CUSTOMER
Total satisfaction as usual.
7/16/2025
Robert V. VERIFIED CUSTOMER
Thank you.
7/16/2025
Evelyn E. VERIFIED CUSTOMER
Confidence describes my feelings when I bring my vehicle to the dealership for service. Assurance the service is performed correctly and timely. Thank you!
7/16/2025
Linda B. VERIFIED CUSTOMER
Ali is the best! Extremely knowledgeable, helpful, friendly and ensures the best customer experience from beginning to end!!
7/16/2025
Crystal B. VERIFIED CUSTOMER
Ashleys customer service went above and beyond! She kept frequent communication, made service scheduling and planning easy and went out of her way to assist in an after-hours pickup. Thank you Ashely & Lexus El Paso!!
7/16/2025
Dee B. VERIFIED CUSTOMER
Roberto kept ne informed as to what was happening. He is very helpful and always shows real concern for what is going on.