Very nice people, both Vanessa and the other guy (sorry I forgot his name, maybe Cedilla or something). The waiting room is big and pleasant.
3/1/2017
JEFF K. VERIFIED CUSTOMER
Always awesome! Thank you!
3/1/2017
LORI ANN. VERIFIED CUSTOMER
Over 2 Hour wait for a oil change. I had a Appointment.
3/1/2017
ANDREW E. VERIFIED CUSTOMER
Monty was an excellent customer service rep. Look forward to future visits
3/1/2017
ADRIAN D. VERIFIED CUSTOMER
Jorge Valdez always provides excellent service every time I bring my car in.
3/1/2017
PAUL L. VERIFIED CUSTOMER
Reservation line too long while other lines with no reservation speed through 30 minute Waite. And No one told us ahead of time that 30,000 check
was 3 and a half hour wait.Also my checklist was not included in paperwork initially and when I started car the light kept flashing saying check engine. So I lost all confidence in service.Finally someone came to turn it off but I left less than convinced.
3/1/2017
TRACEY C. VERIFIED CUSTOMER
They did a great job as usual
3/1/2017
LAN COLLEEN. VERIFIED CUSTOMER
Customer service team representatives are very nice and definitely recommended to everyone.
3/1/2017
CHRISTINE K. VERIFIED CUSTOMER
He was very attentive and communicative.
3/1/2017
JOHN L. VERIFIED CUSTOMER
Thank you
3/1/2017
Sandra L. VERIFIED CUSTOMER
Stephanie was the ultimate service representative. Knowledgeable, competent, friendly.
3/1/2017
James S. VERIFIED CUSTOMER
Stephanie was great. Didn't have an appointment but was tsken care of in s timely manner.
3/1/2017
WILLIAM C. VERIFIED CUSTOMER
As always Jorge Valdez provided me excellent service as well as LongoToyota. I've owned Toyotas since 1989 and have always had all of my vehicles serviced at Toyota dealers and thru Jorge Valdez. Jorge has become a friend and I have referred him to my family and friends. I live in Sylmar and travel to Longo for all of my service needs. I wouldn't go anywhere else. I am completely satisfied.
3/1/2017
GHULAM A. VERIFIED CUSTOMER
the service advisor was very helpful and knowledgeable about the work.he made sure that I get my car back on time I was promised.
3/1/2017
MARY T. VERIFIED CUSTOMER
Nonexistent was was cordial thank
3/1/2017
JIAN L. VERIFIED CUSTOMER
Good service!
3/1/2017
JOSE T. VERIFIED CUSTOMER
We're very happy with the results of the service that we received
3/1/2017
Terry K. VERIFIED CUSTOMER
Always great service.
3/1/2017
Linda R. VERIFIED CUSTOMER
All fine a loaner car would make the experience even better. Everything was timely, staff polite, and explain things well.