Great service! Scott was a great individual and was very transparent throughout the whole service process. Really enjoyed his explanations on the recommended services after my Highlander went through a diagnostic.
6/10/2026
Donna M. VERIFIED CUSTOMER
Great job! Quick, excellent service!! Thanks!!
6/10/2026
Wallace G. VERIFIED CUSTOMER
I was well pleased with my service.
6/10/2026
Timothy J. VERIFIED CUSTOMER
Got my car in and out fast and was really nice.
6/10/2026
Bryan C. VERIFIED CUSTOMER
Sara was awesome, answered all my questions and brightened my day with her positive attitude.
6/10/2026
Anna C. VERIFIED CUSTOMER
Courtney is awesome
6/10/2026
Paul M. VERIFIED CUSTOMER
My service manager, Caleb, was as usual very helpful. I enjoyed working with him. He is knowledgeable, can explain the problems and the procedures for the repair, and very fair. I hope that you can retain his services. Very pleased with the work of the team. Thank you.
6/10/2026
Mike G. VERIFIED CUSTOMER
Professional and courteous service,as always.
Enjoy the refreshments. Thank you ????. Chase was
Great.
6/10/2026
Gary K. VERIFIED CUSTOMER
Friendly advisor and great service.
6/10/2026
Stanley S. VERIFIED CUSTOMER
Rick Davis is an excellent service advisor and as always been honest and worked with integrity
6/10/2026
Adrian S. VERIFIED CUSTOMER
Very good
6/10/2026
Michael H. VERIFIED CUSTOMER
Low air pressure sensor came on 3 miles from leaving the Toyota Service . Got home and check my tire pressure and they all register 32 psig. So now I need to contact the dealership to have them to see if it is a bad sensor
6/10/2026
John D. VERIFIED CUSTOMER
She was very professional
6/10/2026
Wendy C. VERIFIED CUSTOMER
I had my oil changed on May 28, 2026. On June 2,2026 I was traveling to Norfolk and the skid plate dropped down under
My car to the point where I could not drive any farther. A gentleman who stopped to help me got under my car and pulled it out and said there were no bolts were attached to hold it up. The purpose of my appointment today was for them to fix it. Had the skid plate dropped completely out while I was driving it could have caused an accident for us or a driver behind us on the highway. They did fix it but no apologies were made. If it had jut been me in the car I wouldn’t have been so concerned but my 8 year old grandson was with me!
6/10/2026
Karen H. VERIFIED CUSTOMER
Sounds good
6/10/2026
Nicole S. VERIFIED CUSTOMER
Isaac was very helpful and polite. I was in and out in barely anytime at all.
6/10/2026
Kathleen R. VERIFIED CUSTOMER
Excellent !!! We will buy our next car from you.
6/10/2026
Theodore G. VERIFIED CUSTOMER
I’m very impressed with the service that I received. The only reason that I said no was that I sent my truck in for service to fix the parking and bsm sensors. This was done well; however, when I picked my truck up, one of the bsm lights in the driver side mirror is still not working. I would have figured that this would be checked.
6/10/2026
Fnu T. VERIFIED CUSTOMER
Excellent services
6/10/2026
Carlos R. VERIFIED CUSTOMER
I had an outstanding experience working with Mike Torres at Toyota. From the moment I walked in, Mike demonstrated a level of professionalism, knowledge, and customer service that far exceeded my expectations. He took the time to thoroughly answer all of my questions, explained every detail clearly, and made the entire process smooth, stress-free, and enjoyable.
What truly sets Mike apart is his commitment to his customers. He genuinely cares about providing the best possible experience and goes above and beyond to ensure complete satisfaction. His honesty, attention to detail, and dedication to excellence are rare qualities that deserve recognition.
Toyota is fortunate to have someone of Mike’s caliber representing their brand. Employees like Mike Torres are the reason customers return and recommend Toyota to friends and family. If anyone deserves recognition and advancement within the company, it’s Mike. His leadership, work ethic, and exceptional customer service make him an invaluable asset to the team.
Thank you, Mike, for providing one of the best customer service experiences I’ve ever had. You have earned a customer for life.