Jose Valencia excellwnt service friendly and helpful,
5/20/2026
Shannon F. VERIFIED CUSTOMER
Eric helped to get my car serviced and made sure we were in and out in record time. I just want to say thank you to Eric and his crew for doing an excellent job and to Kia of Covina for employing great employees.
5/19/2026
Lily S. VERIFIED CUSTOMER
It's important to me to drive a car that is reliable and safe to drive. KIA takes good care of my car. Erick Velasco assisted me well. He is thorough, he listens and he explains things to me. I feel comfortable with Erick.
5/19/2026
Anel S. VERIFIED CUSTOMER
I had a very pleasant experience during my visit today. From beginning to end. Attentive, friendly and overall professional service from Erick and the entire Covina team thank you!
5/19/2026
Carmen O. VERIFIED CUSTOMER
Fantastic customer service
5/19/2026
Elizabeth S. VERIFIED CUSTOMER
Service department was able to work on my car as a walk in even though my appointment wasn’t till the following day…
I so appreciated the convenience of being able to take care of me service a day earlier!!!!!
Happy camper.
Thank you Kia
5/18/2026
Steven V. VERIFIED CUSTOMER
Eric went above and beyond and I will definitely be back because of his service
5/17/2026
Andres M. VERIFIED CUSTOMER
Noooooo good service
5/16/2026
Stephen M. VERIFIED CUSTOMER
Emilio was great! Very kind, welcoming, everything was as promised, would like to have him every time
5/16/2026
Lot D. VERIFIED CUSTOMER
Emilio was very kind
5/16/2026
Christine E. VERIFIED CUSTOMER
I was very pleased with the service I received from Eric at Kia. He was patient, professional, and friendly.
5/15/2026
Harold P. VERIFIED CUSTOMER
Emilio was friendly and very courteous . If I can at least get good customer service from service department representative I’m good. it alleviates the discomfort of having to leaver your vehicle that is semi-new in the shop.
5/15/2026
Noelia J. VERIFIED CUSTOMER
Excellent customer service. Eric is great. Also very happy for how quick the service was completed. Thank you!
5/15/2026
Carlene L. VERIFIED CUSTOMER
Excellent service w Emilio. I had several post purchase issues w my MVP 2026 Carnival which Emilio helped resolve. I am truly appreciative for his help
5/15/2026
Lauren T. VERIFIED CUSTOMER
Jose is amazing. He's very friendly, patient and professional. Awesome customer service and it's rare to come across that nowadays.
5/14/2026
Josie R. VERIFIED CUSTOMER
George is great to work with! He’s always
5/14/2026
Siham S. VERIFIED CUSTOMER
Great customer service
5/14/2026
Belinda L. VERIFIED CUSTOMER
I really appreciated Jose’s great customer service and attention to detail. Thank you, Jose!
5/14/2026
Michael A. VERIFIED CUSTOMER
George was Great and very proffasional thank you George for yr service, a very happy customer
5/13/2026
Susan H. VERIFIED CUSTOMER
I waited 15 minutes to be acknowledged at the service desk. The computer screens are high and I am short. I finally decided to go around the corner of the service desk and speak with George.