Paul was very friendly and helpful. Will definitely be back for future service needs!
1/31/2021
Jessica S. VERIFIED CUSTOMER
You are always great
1/31/2021
David J. VERIFIED CUSTOMER
Truc was very knowledgeable and informed me of services available. Great asset! Excellent customer service. I remembered her from before.
1/31/2021
Rose Ann. VERIFIED CUSTOMER
Jeff is always very friendly welcoming and helpful...
1/31/2021
CHERISS M. VERIFIED CUSTOMER
Andy is awesome thank you for your quality customer service!
1/31/2021
Gary M. VERIFIED CUSTOMER
Truc is the best, very helpful.
1/31/2021
Christina G. VERIFIED CUSTOMER
Brenda is always pleasant when going into Kia, everyone I have came in contact at Kia in Victorville has been awesome and helpful. Brenda kept me updated on my vehicle and I was in and out in a timely manner. Thank you!
1/31/2021
NICOLE M. VERIFIED CUSTOMER
Brenda is the best and very helpful.
1/31/2021
Rose M. VERIFIED CUSTOMER
Thank you, paul and service are Great!
1/31/2021
Jessica Y. VERIFIED CUSTOMER
Very nice guy. Work took over 2 hrs with appointment. Seems like you all overbook yourselves.
1/31/2021
Gretchen B. VERIFIED CUSTOMER
She provided a excellent service to my every concern, She was a professional and efficient customer service advocate and I so glad she was there!
1/31/2021
Michael B. VERIFIED CUSTOMER
As always very professional and Courtesy
1/31/2021
Josephine C. VERIFIED CUSTOMER
Everything was done well and quickly. And we were kept apprised throughout
1/31/2021
Rose S. VERIFIED CUSTOMER
Love Kia always so friendly and fix the problem
1/31/2021
DONYALE S. VERIFIED CUSTOMER
My car was in great hands, completely great job!
1/31/2021
Everett W. VERIFIED CUSTOMER
All ????
1/30/2021
MATTHEW V. VERIFIED CUSTOMER
First of all, the complete lack of communication from your service members, INCLUDING your service manager Stuart Meyer, was the most unprofessional act of business I’ve ever encountered. While speaking with Stuart of my concerns, he tells me in the midst of the conversation, “I’m not the one who messed your car up so it’s not my fault. I don’t work for Kia, I work for Valley-hi.” I was in complete shock and I have a horrible taste in my mouth about how Valley-hi Kia conducts business. I’ve contacted the dealership numerous times, and have never once been called back about concerns on my warranty claim. I’ve left detailed messages with Stuart Meyer, Stacey Keene, and Andy Wilson on all separate occasions, to end up never getting a call back to fix the situation. I will never buy a Kia again just because of the people you chose to represent your company.