Gene was very helpful and informative. They listened to our comments on when problem started and fixed the car in a timely manner. We live in Georgia and chose this location instead of other location closer because of the phone conversation about issues with car and this place was much cheaper on diagnosis. When I look for a new Kia in the future or have car problems will definitely be back.
3/5/2021
Mercy Q. VERIFIED CUSTOMER
Paul was very nice and very helpful.
3/5/2021
Paul A. VERIFIED CUSTOMER
Ricky..aka Richard is always courteous
mindful of my time and is very knowledgeable. Gives great advise.
Thank you Paul A
3/5/2021
MONIQUE M. VERIFIED CUSTOMER
The customer service was good but the time they said it would be ready went long after it actually was. I had to call to see. In at 8:10am said would be ready around 1:30pm. I waited til 3:30, then called to see when they would have ready. It was for a recall & it was kept for the whole day. Then they told me about other costly repairs that need to be done when I called & repeated it when I came to pick up the vehicle. I declined the diagnostics because I was told about most of them & they said it would cost me $159.99 for diagnostics when I brought the vehicle in.
3/5/2021
Agnus M. VERIFIED CUSTOMER
Thank you.
3/5/2021
Jerrold K. VERIFIED CUSTOMER
Jerald is very knowledgeble and courteous
3/5/2021
Tina S. VERIFIED CUSTOMER
Andy was very welcoming. Since this was my first time using the service dept Andy went through what was to be done with my car. He also offered some advice on interior care.
Thank you
3/5/2021
Jody L. VERIFIED CUSTOMER
Not used to paying over 45.00 for an oil change. Wanted to
charge 80.00 for full synthetic which is reasonable, but I usually don’t spend that amount on oil changes so it just surprised me when they were going to charge for that amount without confirmation of the exact price of synthetic. Waiting time seemed a little longer than usual for having an afternoon appointment. The waiting area was clean however mask wearing wasn’t being enforced. I noticed many customers (?) and staff not wearing masks with a mask mandate sign on the wall. Otherwise, every one is friendly. They do know how to take care of my car.
3/5/2021
Hector R. VERIFIED CUSTOMER
Exellent service polite answered questions and looked prices for different services with a pleasant positive attitude
3/5/2021
Bruce E. VERIFIED CUSTOMER
John was very thorough and helpful.
3/5/2021
Jayne S. VERIFIED CUSTOMER
My check engine light came on on my way home- I did stop for gas possibly did not tighten the cap- I called John and may have to come back to see what the problem is- John was helpful in explaining everything to me- I just hope it is nothing serious with the car - seeing I live an hour+ away
3/5/2021
Elizabeth C. VERIFIED CUSTOMER
The guys here are always friendly and efficient.
3/5/2021
Diane S. VERIFIED CUSTOMER
If Alan was very kind and went out of his way to help me, with doors and accomplish me, as I am currently recovering from a broken leg I appreciated the extra kindness and attention he put into his time with me
3/5/2021
Sharon R. VERIFIED CUSTOMER
Thank u 4 the friendly & fast service
3/5/2021
BEVERLY B. VERIFIED CUSTOMER
Eric and the guys in check in were very professionl.
3/5/2021
Honorata U. VERIFIED CUSTOMER
Paul is just awesome. Don’t let him leave, EVER!
3/4/2021
Christopher B. VERIFIED CUSTOMER
Paul was great. He listened to my concerns and acted quickly to resolve my issue. Great experience.
3/4/2021
Ashley M. VERIFIED CUSTOMER
Very happy with the quality of my experience. Would highly recommend!