Eric was very nice and professional with the service he provided to me.
3/27/2021
Arleigh L. VERIFIED CUSTOMER
I was met by service person immediately. HE explained things very carefully. The work was completed in less time than was specified. I was very pleased and heppy with the service I received.
3/27/2021
Debra E. VERIFIED CUSTOMER
I really really appreciated Paul Steenman from the service department helping me. He is so professional both in his interaction and dress. They did a great job on my car. The problem is when tried to check the status of the repair at 3:30 I was told the service department was closed. I was concerned because I was originally told I might be able to pick up the car at 5:00 but they had to order a part. That was unacceptable so I called back and after being on hold and transferred several times I was told she could not transfer me to him or give him a message only email him to let him know I called. Finally the last time I called I was transferred to him. It was very scary and frustrating because I needed my car the next day as I'm in real estate and don't have a job where I can just get a ride to get dropped off at work. For such a big organization this communication is terrible.
3/27/2021
Lonna M. VERIFIED CUSTOMER
Great job! Fast service
3/27/2021
JAMES A. VERIFIED CUSTOMER
Brenda is amazing! I enjoy every time that I go in for my cars maintenance. Can’t complain.
3/27/2021
Alfredo G. VERIFIED CUSTOMER
Excellent service thank you
3/27/2021
Sarah G. VERIFIED CUSTOMER
I feel like communication was not the best I dropped my vehicle off at 10am on Wednesday. I called just before 2pm because I had not heard anything. At 245 I finally got a call back and was told a part needed to be ordered and i had to leave my car. I was told that you were having issues with finding a loaner car for me but that you were still trying to find somethings. And to give you 30 to 45 minutes. A hour and half later I received a voicemail stating no loaner car could be found and that you could Lyft me home. This was a huge inconvenience for my situation as I am a single mother and needed to figure out what I was going to do until I could get my car on Friday.
3/27/2021
Christie G. VERIFIED CUSTOMER
Richard went beyond customer service. He fit me in emergency without hesitation, got me in and out in couple hours. Treats me with so much patience and courtesy. I go to him everytime
3/27/2021
VERONICA S. VERIFIED CUSTOMER
Brenda is always a pleasure!!
3/27/2021
Laurie M. VERIFIED CUSTOMER
Well done
3/27/2021
Chelsea K. VERIFIED CUSTOMER
My car was done super fast, nice staff and it cost less than I was originally quoted!
3/27/2021
FELICIA G. VERIFIED CUSTOMER
He was friendly and courtesy and helpful
3/26/2021
Jesse G. VERIFIED CUSTOMER
Service tech james was polite
3/26/2021
Barbara S. VERIFIED CUSTOMER
Service was fast and employees were very friendly.
3/26/2021
Robert C. VERIFIED CUSTOMER
Torey is always professional and is a joy to deal with. She has always delivered the highest level of service and is always polite and professional!!!
3/26/2021
Kathleen M. VERIFIED CUSTOMER
Very nice place
3/26/2021
Ruben M. VERIFIED CUSTOMER
Jeffrey Thomas is a very nice person, very easy to work with. He did as he said. Excellent work!!
3/26/2021
Maria S. VERIFIED CUSTOMER
Polite, attentive and kept us informed the whole time