Jeff was amazing and so helpful during our time there. He’s the reason we love Hyundai and will be loyal customers. Next time we need the car looked at Jeff will be our first call!
3/29/2021
Juliene C. VERIFIED CUSTOMER
We were very satisfied with our service.
3/28/2021
Serena P. VERIFIED CUSTOMER
None
3/28/2021
April A. VERIFIED CUSTOMER
Almost everyone in the service center has their mask half on or not on at all. Ditto to the sales.
3/28/2021
Stacey M. VERIFIED CUSTOMER
Excellent customer service, David was very compassionate and considerate of my baby situation having to wait around for hours with my 1 year daughter, he was able to service me immediately before his lunch hour and for that I was appreciative of David prompt attention to my personal manner. Thank you Kia for having an awesome team staff
3/28/2021
Robin R. VERIFIED CUSTOMER
I am most satisfied with the care and attention giving to my requests to fix a problem I experienced. I think your repair & service department is awesome.
Robin R
3/28/2021
Erwin J. VERIFIED CUSTOMER
Muy Profesional estoy muy satisfecho con la atencion de brenda exelente
3/28/2021
AMARI P. VERIFIED CUSTOMER
I had an unfortunate experience. I was initially supposed to meet with Carlos, who was very pleasant. However, he was busy, so I ended up with Anthony. He was very difficult and unpleasant to work with. I was under a time constraint and made Anthony aware of that at the beginning of our meeting. He showed no regard to my schedule and I ended up having an anxiety attack due to the lack of consideration for my time. I also felt pressured at times to purchase that day. But when I initially set up the appointment with Carlos, I told him I didn’t plan to purchase that day but could be open to it. The pressure and the attitude from Anthony ruined my new car buying experience.
3/28/2021
Dulce C. VERIFIED CUSTOMER
Paul is absolutely the best!
3/28/2021
Derick M. VERIFIED CUSTOMER
Very pleasant and helpful guy. I would definitely work with Paul again.
3/28/2021
Terry I. VERIFIED CUSTOMER
Job well done thank you
3/28/2021
Celia S. VERIFIED CUSTOMER
Jeff did a great job. My tires look great! Thank you
3/28/2021
Marie Z. VERIFIED CUSTOMER
Truc is always warm and welcoming. She is well informed and efficient. It is a pleasure working with her.
3/28/2021
Laura L. VERIFIED CUSTOMER
You guys are the best. Every time I am treated like a member of the Kia family!
3/28/2021
CHRISTINA G. VERIFIED CUSTOMER
Brenda always has great customer service and is very helpful and friendly. My car was done in a timely manner. I have no complaints everyone at Valley HI Kia in Victorville is friendly and welcoming. Thank you!
3/28/2021
SARAH S. VERIFIED CUSTOMER
Excellent customer service from Brenda Serrano
3/28/2021
Kenneth W. VERIFIED CUSTOMER
Great customer service
3/27/2021
Eddy R. VERIFIED CUSTOMER
Good
3/27/2021
Myah C. VERIFIED CUSTOMER
Torey was amazing !!! So efficient & made sure I was assisted properly & that I was aware of all updates on my car. She’s always so nice & thoughtful when I come.