Franklin Castillo did a fantastic job and went above and beyond to ensure everything worked out at my service appointment!
4/7/2021
Lisa C. VERIFIED CUSTOMER
I trust coming in and appreciate the staff! Thank you!
4/7/2021
Kathleen V. VERIFIED CUSTOMER
I have always been very satisfied with the service from Matt Blatt KIA!!
4/7/2021
Alice B. VERIFIED CUSTOMER
My car is still there. New part was defective
4/7/2021
Larissa F. VERIFIED CUSTOMER
Excellent and efficient service.
4/7/2021
Raymond W. VERIFIED CUSTOMER
As always an excellent job by Mr Ozello.
That's ehy I am a repeat customer
4/7/2021
Rahul K. VERIFIED CUSTOMER
Eric is fantastic
4/7/2021
Michelle H. VERIFIED CUSTOMER
Excellent, thorough service!!!
4/7/2021
Ana P. VERIFIED CUSTOMER
Very friendly and professional. Explained the process in detail. Every person working in the service department was friendly and greeted us with a smile. Great experience.
4/7/2021
Joanna H. VERIFIED CUSTOMER
The only reason I keep coming to your service center is because of service reps like Richard Palmer I have worked with him and Mathue Coulson Since I have owned the car. Richard has always gone above and beyond to make sure that I was taken care of and that things are done right . He has fantastic people skills , he lets you know that he really cares about you and how you feel about the service I’m receiving. I enjoy Richard he makes everything light hearted and assures you he will get it fixed. He’s the only one that I work with because I know my car and I will be taken care of.
4/7/2021
Patricia Y. VERIFIED CUSTOMER
Service was good and completed in one visit
4/7/2021
Ana A. VERIFIED CUSTOMER
Franklin is the heart of Key West Kia! His customer service is not only professional but heartfelt and genuine. He is beyond accomodating with the customers and his hands-on approach is totally on point!
4/7/2021
Elizabeth E. VERIFIED CUSTOMER
Service was preformed as stated.The quality was impeccable.
4/7/2021
Terrence R. VERIFIED CUSTOMER
THANK YOU AND GOD BLESS YOU!
4/7/2021
David G. VERIFIED CUSTOMER
He was very courteous and professional.
4/7/2021
CORTNEY C. VERIFIED CUSTOMER
Very polite and helpful with information. Thanks
4/7/2021
Gary H. VERIFIED CUSTOMER
With all the work needed got in and out in under 2 hours. Professional as always. Do have 1 complaint about Kia in general. It is absolutely unnecessary to send so many reminders about an upcoming appointment. I received 2 texts and 2 emails before 10 am yesterday and also had another over the weekend. I know there are many people who do not take responsibility for showing up, forgetting, etc. I personally never need reminders and actually find it an insult to be reminded over and over. I sincerely hope you change this reminder policy - The way it is now is ridiculous.
4/7/2021
Derek G. VERIFIED CUSTOMER
Very professional & not too long of a wait time
4/7/2021
Celeste N. VERIFIED CUSTOMER
Job well done
4/7/2021
Shaun F. VERIFIED CUSTOMER
Paul was great to work with. Very professional and his explanations of the work to be performed was clear and thorough. I look forward to working with him again.