Stacy Keen is the best she always does what she says she's going to do with a smile!
6/12/2021
LOUISA H. VERIFIED CUSTOMER
Brenda Serrano took very good car of me and my car. She is kind and put my mind at ease.
6/12/2021
Janice D. VERIFIED CUSTOMER
Very pleased with the service that I have received from your dealer ship.
6/12/2021
Jared D. VERIFIED CUSTOMER
Very prompt service. Will be back. Thank you.
6/12/2021
Robert J. VERIFIED CUSTOMER
THANKS
6/11/2021
Cynthia B. VERIFIED CUSTOMER
Great !job
6/11/2021
Todd S. VERIFIED CUSTOMER
The reason I own a KIA is because you all take GREAT care of us!!! I will always give KIA my support because of the customer service from everyone from sales, service, and everyone at your business!!! Thank you!
6/11/2021
Cory R. VERIFIED CUSTOMER
Very frustrated and unsatisfactory. We brought our 2012 Kia Sedona in to fix our rear sliding doors. We spent close to $1K, and again the sliding doors don’t close the way they should. We had to wait more than week to have it repaired the second time because there wasn’t a loaner car available. Both sliding doors are not working again. We spent $1k and have the same performing sliding doors. I want a refund.
6/11/2021
Nancy C. VERIFIED CUSTOMER
Very nice service employees! They were helpful and finished sooner than anticipated!
6/11/2021
Franco P. VERIFIED CUSTOMER
As always, I was treated with competence and professionalism.
6/11/2021
Sharisse B. VERIFIED CUSTOMER
Ariel provided outstanding customer service! I did not receive a confirmation email or text like I usually do. So, I called to confirm the date and time of my appointment and it was at 10 am the day of my call. I called to let them know my GPS said I would not get there until 10:22 which past the 15 min grace period. Ariel checked and I was able to still come. I am truly grateful because my son graduated on Thursday and I was having my car serviced to travel to my parent’s for his planned party. It was critical for me to have my service done today. Thank you, Ariel, you were awesome for all the continuous check ins throughout my service visit and the quick responses to my numerous questions.
6/11/2021
Cal D. VERIFIED CUSTOMER
Fantastic service
6/11/2021
Cheri D. VERIFIED CUSTOMER
Damian is an excellent service representative and exudes the values that customers look for .
6/11/2021
Candice A. VERIFIED CUSTOMER
Anthony was going to take me to my car in the parking lot instead of bring my car to me. I am walking on a cane and it would have been difficult. Luckily another tall African American older male employee stopped Anthony at the door and took the keys and said I will go get her car and bring it to her. That is the first time that I was ever told to walk to the parking lot to get my car. I have bought two other souls from you in addition to the soul that I have now which makes it three. Anthony seemed frazzled as though he was a little confuse so maybe he was just having a difficult day. Other than that service was fine. However, I certainly didn’t feel special.
6/11/2021
KRISTEN V. VERIFIED CUSTOMER
Terrific service. Thank you, James.
6/11/2021
Meredith T. VERIFIED CUSTOMER
I was told the rack on my 15 Kia Sorento was fixed. After spending almost $1700 on it, I picked it up and it is still making the popping nose and I can still feel the popping when I turn left. Please let me know when I can bring it back in to be re-evaluated.
6/11/2021
Alan Y. VERIFIED CUSTOMER
JAMES MADE MY CAR BUYING EXPERIENCE AMAZING Is truly professional And outstanding job Love the new Kia telluride I will definitely keep shopping at Kia of Bedford in the future
6/11/2021
Kimberly R. VERIFIED CUSTOMER
Ricky does a good job managing expectations.
As long as my AC doesn’t go out again, I’ll be happy. Thank you
6/11/2021
ROLAND R. VERIFIED CUSTOMER
Andy did a great job!
6/11/2021
Rasheda S. VERIFIED CUSTOMER
I appreciate the personal touch and the link that will allow me to pay then pick up my car.